What are the responsibilities and job description for the Front Desk Receptionist position at Shaw Medical Group?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires strong time management skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a friendly and professional manner.
- Answer phone calls with excellent phone etiquette, directing inquiries to the appropriate personnel.
- Manage appointment scheduling and maintain an organized calendar for staff.
- Perform administrative tasks such as data entry, filing, and document management.
- Assist with patient check-in and check-out processes, ensuring a smooth experience.
- Maintain cleanliness and organization of the front desk area.
- Handle incoming and outgoing correspondence, including emails and packages.
- Proofread documents for accuracy before distribution.
- Support office management tasks as needed, contributing to a collaborative team environment.
Qualifications
- High school graduate, will train the right person; experience as a Medical or Dental Receptionist is a plus.
- Strong time management skills with the ability to prioritize tasks effectively.
- Proficient in computer systems and office software (e.g., Microsoft Office Suite).
- Excellent communication skills, both verbal and written.
- Ability to maintain professionalism while handling sensitive information.
- Strong organizational skills with attention to detail.
- Previous experience in office management or clerical duties is desirable.
- A positive attitude and willingness to learn are essential for success in this role.
Join us in creating an inviting atmosphere for our clients while ensuring efficient office operations. We look forward to welcoming a new member to our team who shares our commitment to excellence!
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Expected hours: 32 – 42 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $12 - $15