What are the responsibilities and job description for the Sales Support Specialist position at Shaw/Stewart Lumber Co?
WE CAN’T DO IT WITHOUT YOU
Our Gallery Support Specialist is a crucial member of the Window Sales team. This position is responsible for supporting the Window Showroom Sales team by assisting with take-offs, completing pricing and proposals, and ensuring the accuracy of orders and quotes. The Gallery Support Specialist assists our walk-in and call-in customers, maintains the showroom display appearance and ensures all window and door literature and samples are stocked and up to date. Additional duties include scheduling and coordinating deliveries, participating in site measures and verifications, and coordination of service and product returns when needed. Providing timely and accurate responses to customers, vendors, and internal team members is a must!
KEY ACCOUNTABILITIES
· Salesperson Support
· Relationship Management
· Project Management
THIS IS YOU
The ideal candidate is an organized and detailed individual who enjoys independent work as much as working as part of a team. A passion for building relationships and problem solving is key to success in this role. Clear written and verbal communication skills are a must have.
Minimum Requirements:
· 3 years experience in the Construction or Building Materials industry
· 2 years in Customer Service or Project Management
· Excellent PC skills, including Microsoft Office and the ability to learn new software
· Strong communication skills, both verbal and written
· Enjoys and excels at problem solving
Preferred:
· Construction Management degree, or similar
· Salesforce or equivalent CRM experience
· Building material take-off experience
THE SHAW/STEWART LUMBER CO. WAY
Founded on a commitment to building lasting and trusting relationships with customers, Shaw/Stewart Lumber Co. (Shaw/Stewart) delivers by responding to customer needs and providing creative custom solutions. For more than 135 years, Shaw/Stewart has served the Twin Cities’ luxury homebuilders, remodelers and commercial general contractors.
Value to Employees: Shaw/Stewart offers employees opportunity to drive their careers to meet their goals. As an employer who values relationships over transactions, Shaw/Stewart employees can expect transparency, integrity and loyalty in all that we do.
Company Culture: As a respected industry leader, Shaw/Stewart focuses on providing quality products and exceptional customer service. This is evident in Shaw/Stewart’s focus on continuous improvement and company core values:
· Integrity - Do the right thing, even when it’s not popular.
· Exceedingly High Standards -Take pride in our work knowing it’s a reflection on us.
· Be a Champion - Be confident, positive, and humble.
· Customers for Life -The lifetime value of the customer is our priority.
· Ownership - Take full responsibility for the outcomes of our actions.
Pay: $55,000 - $65,000 per year
Benefits: Medical, Dental, Vision, Life Insurance, STD, LTD, Critical Illness, 401k, PTO
Shaw/Stewart Lumber Co. is an Equal Employment Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Salary : $55,000 - $65,000