Equipment Sales Representative

ESSENTIAL Duties and Responsibilities:

a) Assure Customer satisfaction.

• Know the customer’s expectations both today and the future
• Utilize the Kenect System to track customer visits, needs and future equipment needs.
• Adhere to the designated sales process including completion of all required documentation
• Work together with the entire team to ensure all our customers are satisfied
• Accept responsibility as the final source of non-sales departments’ problems as they can affect total customer relations

b) Maintain accurate, current, product, industry and selling skills knowledge on an ongoing basis for all related equipment and procedures.

• Attend all sales meetings unless specifically excused
• Receive, study and file for easy reference all sales and product material
• Attend all assigned or pertinent sales or product schools and help your teammates learn what you have experienced

c) Organize and manage his or her own time and territory to ensure the highest possible return for the company and its customers.

• Report on all competitive activities
• Identify all new accounts and add them to the Kenect for future action call, mail, telemarketing, etc.
• Quickly follow up on all leads and report back to sales coordinator the outcome.
• Adherent to performance goals set by management
• Participate in company programs as required by management

d) Understand functional product/service and company knowledge.

• Be proactive to uncover signs and symptoms that indicate the prospect has problems we can solve with our product/service/company features
• Develops and maintains a list of features, advantages and benefits for each of the products and sold as directed by your manager
• Daily update yourself on changes to manufactures’ terms, discounts and special programs, sales deliveries, valuations and new equipment arrival

e) Communicate with all levels to ensure that all service to our customers is taken care of and no profit opportunity is lost because of lack of communication.

• All communication with customers and co-workers is conducted respectfully, honestly and professionally following the “golden rule”
• Proactively seeks customer and employee feedback, anticipates problems and responds promptly
• Provide the direction and leadership required to achieve professional profitability and customer service/satisfaction standards

f) Develop and maintain an understanding of the equipment industry.

• Actively participates in industry specific trade organizations
• Subscribes to and reads sales and marketing magazines
• Reads at least one book on sales or marketing every quarter
• Works closely with CEO to understand and develop links to other clients and industries
• Identify and communicate to Management market trends and new applications

g) Company Programs

• Participating on company programs as required
• Handle other duties and special projects as assigned

h) Equipment Demonstration

• Ability to operate construction equipment
• Knowledge of “Tow & Show” concept and ability to properly demonstrate features of equipment

JOB REQUISITES:

The individual in this position should be personable, enthusiastic, self-motivated, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around him—customers, suppliers, department employees, co-workers, and manufacturer’s employees.

Education/Training/Experience:

• High School diploma or equivalent

Skills, Knowledge, and Abilities:

• Strong selling skills (influence)
• Good communication skills
• Excellent interpersonal and customer relations skills
• Handle autonomy responsibly; self-starter
• Solid knowledge of the computer systems in use in the dealership and ability to use recent office software and other pertinent technologies
• Good understanding of financial principles
• Strong organizational skills and detail oriented

• Ability to handle conflict
• Willingness to adapt to change
• Ability to maintain a positive presence in the region

License(s) or Certification(s) Required:

• Valid Driver’s License and good driving record

Physical Demands and Working Conditions:

• Exerting up to 40 pounds of force occasionally and/or frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves some sitting.
• Stooping, crouching, reaching, standing, and walking are occasionally required.
• Talking, hearing, and seeing with close visual acuity are frequently required.
• Sitting, standing, and light pushing is frequently required.
• Keying data is repetitive motion and is frequently required.
• The worker is occasionally subject to noise and to temperature effects when walking through the shop, but this position is not substantially exposed to adverse environmental conditions.

Understanding of job essentials:

Shea Tractor is a drug free, harassment-free workplace. All candidates must pass a drug screen and an extensive background check. Shea Tractor is an equal opportunity employer.

I understand that all pre-employment screening activities are conducted in compliance with federal and state employment laws. Background checks are completed during the post-offer stage of the employment process in compliance with the Fair Credit Reporting Act requirements.