What are the responsibilities and job description for the Automotive Customer Service Rep position at Sheas Automotive LLC?
Automotive Customer Service Rep
Job Title: Customer Service Representitive
Shea's Automotive Is Hiring! We Are Expanding And Need An Automotive Customer Service Representitive For Our Growing Company.
We are currently seeking an enthusiastic and friendly individual to join our sales team as a Customer Service Rep.
- Are you PASSIONATE about helping others?
- Do you LOVE people?
- Do you LIKE helping others?
- Do you ENJOY sales?
If you answered YES! Then you might be a perfect fit! - READ ON.
Shea's Automotive has been in business of over 15 years. We are once again expanding and looking to add to our fantastic team. We currently have more work then we can comfortably handle, and need to hire more personnel. Here at Shea's we have a family like environment, where we love to help each other suceed. We have state of the art equipment and we offer continued training.
Basic Skills Requirements
- Communication – Written and verbal
- Texting
- Sales
- Negotiating skills
- Good with technology and can pick up new software quickly
- Persistent and embrace challenges
- Ability to multi-task, prioritize and manage time effectively
- Excellent phone skills
- Superior listening & customer service skills
Key Responsibilities
- Open the shop and be ready for customers by 9 am.
- Handle customer phone inquiries in a friendly and professional manner so that the customer brings their vehicle to the shop.
- Greet everyone who comes into the shop in a friendly and professional manner.
- Daily reach out to custormers with outstanding work.
- Call to follow up with the customer a few days after completing repairs.
- Prepare job folders to keep all job-related paperwork.
- Check-in vehicles at drop off.
Job Type
- Full Time
- Monday - Thursday 9am-5pm, Friday 9am-1pm
Pay
- 34.8k per year
- Bonus plan
Benefits
- Weekends off - Enjoy your life
- Opportunity for growth in carrer path
- Paid training and development
- Paid holidays
- Paid PTO
- Up-to-date equipment
- Great family-like enviroment
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
Work Location: In person
Salary : $35,000