Support and Service Coordinator (Birth to Three Program)

Here is why working at Sheboygan County is for you:
It is our imperative to remain an inclusive workplace. Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community. Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.

Becoming a member of our growing team also means that become our top priority. You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following:

• Generous benefits package and access to our free InHealth Clinic
• Time off: 15 vacation days, sick time and 10 paid holidays
• Other perks: Referral program, Wisconsin Retirement System, education discount and more!

What to Expect: Responsible for planning, providing, arranging, and monitoring direct client services under the close supervision of a Health and Human Services Supervisor. May perform under the title of Social Worker, Case Manager, Service Coordinator or comparable designation.

Essential Duties

• Provide information, outreach, and assistance to consumers and the public at large; collect information, determine service eligibility and need, and accept referrals for services as assigned.
• Maintain familiarity with and inform persons served of their rights and responsibilities and assure that rights are protected in the course of services delivered.
• Demonstrate engagement and responsiveness with consumers and their support teams; assess current functioning and priorities, and determine the type, times, and range of services or supports required.
• Depending on role, may develop comprehensive, outcome focused service plans in response to needs and secures, arranges, or appropriates the resources necessary to meet them.
• Provide, coordinate, regularly monitor, and/or adjust services as planned, assuring their ongoing focus, effectiveness, and efficiency.
• Maintain case records, including timely and accurate documentation of activity, progress toward goals, and changes in consumer status or plans.
• Depending on role, may analyze the need for court orders or intervention, prepare court reports, assist with court appearances, and provide testimony as may be required.
• Maintain awareness of and compliance with applicable rules, policies, procedures, funding source requirements, professional standards, and evidence- based practices as may apply.
• Participate in unit and department-wide meetings, discussions, training, and activities, demonstrating orientation toward professional competence and continuous quality improvement; makes recommendations for and assists with service improvement when warranted.
• As the Birth to Three Coordinator, candidate will work with community agencies towards increasing knowledge of the available Birth to Three program, and increasing referrals to the services available.
• As the Birth to Three Coordinator the chosen candidate will lead Birth to Three leadership meetings on a monthly basis, as well as lead Birth to Three/CCOP
• meetings quarterly.
• Perform other duties as assigned.

In addition, the Birth to Three Coordinator:

• Must monitor federal/state indicators through the online data bases.
• Act as the liaison between Sheboygan County and the contracted service providers handling Birth to Three service coordination.
• Oversee and assess programmatic needs, provide mentoring to newly hired staff tasked with Birth to Three service coordination, and train new staff and contracted providers in, service strategies, delivery techniques, and program best practices.
• Maintain familiarity with, and assure the effective and efficient delivery of services within the framework of consumer needs, applicable laws, policies, procedures, evidence-based practices, and available resources.

Qualifications

• A minimum of a bachelor’s degree from an accredited college or university in a closely related field required. Relevant prior experience with the population(s) to be served is highly preferred.
• Knowledge and understanding of federal laws, state statutes, and administrative rules which regulate the services to be provided.
• Knowledge and understanding of the programs, funds, and services available within Children’s Long-Term Support Waiver, Children’s Community Options Program, and Birth to Three.
• Knowledge of and sensitivity to social problems, cultural diversity, human growth and development, and individual and family functioning.
• Knowledge of or experience with trauma-informed principles and practices is preferred.
• Ability to coordinate activities and functions that cross unit and departmental lines and involve other county and community agencies.
• Ability to establish and maintain effective working relationships with coworkers, superiors, community partners, and the public at large.
• Ability to relate to people and to communicate effectively in both written and oral formats.
• Ability to maintain confidentiality.
• Ability to exercise sound judgment in confrontational and stressful situations.
• Ability to follow instructions, to complete tasks, and to work closely with the supervisor and others.
• Must have unlimited access to a car, a valid driver's license, automobile insurance, and the ability to efficiently travel in and out of county, as needed.

Work Environment & Physical Requirements

• Frequent contact with subordinates, co-workers, consumers, State and County
• personnel, other authorities, community partners, and members of the public.
• May occasionally deal with aggressive or violent individuals.
• Work is performed in a variety of home, community based and office settings and involves travel. Ability to lift up to 20 pounds and a combination of sitting and standing postures may be required. Ability to minimally work 8 hours per day and40 hours per week is required.
• Must be able to operate and be conversant with office equipment including phone, computer, facsimile , calculator, printer and photocopier. Familiarity and capacity to work with various software applications and keyboarding proficiency are essential.
• Risk of blood borne pathogen exposure is considered low for all, but the Mental Health Counselor, and the Mental Health Specialist, which is considered moderate.

Job Type: Full-time

Pay: $26.33 - $35.55 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $26 - $36