What are the responsibilities and job description for the Administrative Specialist for Pension Services position at Sheet Metal Workers' National Pension Fund?
Company Overview
The Sheet Metal Workers’ National Pension Fund is a $7 billion multi-employer, Taft-Hartley defined benefit pension fund dedicated to managing assets for the benefit of its participants. With a focus on employer contributions and investment earnings, the Fund operates under the guidance of a Board of Trustees to ensure efficient administration and support for its members. We are located in Falls Church, VA.
Summary
We are seeking an Administrative Specialist in our Pension department who is a personable and analytical individual with excellent communication skills to assist members on their journey to retirement. In this role, you will play a vital part in supporting our daily operations and enhancing our service delivery to participants. Your organizational skills and customer service orientation will be key to ensuring smooth administrative processes.
Responsibilities
- Provide exceptional customer service to participants and stakeholders by communicating the terms of pension benefits, including payment methods and adjustments, and the collection of any overpayments.
- Manage administrative tasks, including preparing documents, scanning, photocopying, document management, maintaining databases, tracking application status, and coordinating administrative services.
- Maintain accurate records and documentation in the pension database and ensure all required information has been received by Participants or Beneficiaries to initiate and maintain pension payments.
- Handle phone communications with professionalism and courtesy.
- Assist with front desk operations, greeting visitors and answering inquiries.
- Support the team in various projects to improve operational efficiency.
Requirements
- High school diploma or equivalency with a minimum of 2 years' administrative experience; Bachelor's degree strongly preferred and proven experience in an administrative role or similar position.
- Strong analytical and problem-solving skills.
- Strong mathematical aptitude.
- Strong organizational skills with attention to detail.
- Excellent time management abilities to multitask and prioritize tasks effectively.
- Excellent communication skills, both orally and in writing.
- Exceptional, professional customer service skills.
- Ability to work independently and in a team environment.
- Familiarity with MS Office.
We offer exceptional benefits including 100% employer-paid family medical and dental coverage, as well as pension and 401(k) benefits. This position is performed in-office, with the possibility of 1 or 2 days of work from home after 6 months of employment. It comes with parking and gym privileges at no cost to the employee. This is a union position.
If you are ready to contribute your skills to a meaningful mission in pension fund administration, we invite you to apply today. and become a valued member of our team at the Sheet Metal Workers' National Pension Fund!
Job Type: Full-time
Pay: $23.48 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Experience:
- Administrative: 2 years (Required)
Ability to Commute:
- Falls Church, VA 22042 (Required)
Work Location: In person
Salary : $23