Outreach Specialist - 4 Day Work Week!

Job Title : Outreach Specialist / NavigatorStatus : Non-Exempt, Full timeJob Summary : The Outreach Specialist (OS) is responsible for conducting outreach and services to veterans within their assigned location. Drawing on an extensive knowledge of available resources, the outreach specialist assists veterans and dependents in applying for available programs and benefits, navigating community-based supports, and assisting with other needs as identified and guided by the veteran.Must be able to work with homeless and disadvantaged veterans and have established relationships, or be willing to develop relationships with a variety of local community partners and services. These include, but are not limited to, local service organizations providing emergency shelter, permanent housing placement, medical treatment, mental health treatment, legal services, transportation, employment and other homeless, children, and veterans services.Job Duties : Maintain outreach and contact with local organizations serving at-risk populations, helping grantees (both internal and external) to identify additional participants. Develop relationships with local social services and public benefit agencies, shelters, and faith-based and community-based organizations serving low-income, at-risk, and homeless families; develop relationships with local VA facilities, including Vet Centers and Veterans Benefit Administration (VBA) offices.Host local informational events and participate in Stand Down (or similar) events as needed throughout the service location.Respond to client requests for assistance by initially screening for suitability and eligibility for both in-house and other-agency programs. Provide in-depth screening and assessments for program suitability and eligibility. Act as the client's advocate to assist in receiving needed services. Provide program information assistance and / or make referrals to appropriate services.Apply creative outreach techniques to recruit potential clients by distributing promotional materials and directly networking with targeted individuals and organizations. Work closely with staff and volunteers to develop and implement an outreach program to engage homeless veterans on the street and in encampments to inform them about services and resources.Travel to other referral agencies and clients’ homes as necessary to accomplish outreach, intakes, and follow-ups. Oversee daily chores and client routines as assigned. Ensure that all residents are compliant with program rules and guidelines.Monitor and ensure all funding agency performance goals and objectives are met or exceeded. Assist the agency in keeping costs within the program budgets.Attend meetings and conferences, as required.When applicable, the outreach specialist is contracted through a community partner and is expected to provide regular and ongoing outreach to assigned areas through that partner and attend meetings as needed.Additional duties as assigned by supervisor.Required Job Skills : Ability to work with a diverse population of adults and children, including those with physical and mental disabilities and addictions. Ability to work independently, with minimal supervision.Ability to conduct a general assessment of the physical, mental, and emotional health of individual clients, and document that assessment. Maintain client confidentiality and personal boundaries.Excellent people skills, including the ability to motivate and lead while maintaining a positive cooperative rapport with other staff. Excellent communication skills, including writing that is accurate in grammar, spelling, and punctuation. Develop relationships and collaborative partnerships with representatives in other agencies.Ability to organize and interpret data and information relative to clients and programs. Work in a stressful, multi-task environment and interact with clients in varying states of mental and physical health.Qualifications : AA degree in social sciences or related field required. Four years’ direct experience in at-risk client outreach or case management may be substituted for an AA degree. Two years’ experience in case management within a social service or employment counseling position required. Three years’ experience performing outreach and making referrals to various community services.Demonstrable ability to network and maintain excellent relationships with a large base of community contacts. Broad working knowledge of services within the local area. Knowledge of veteran and children’s issues is essential.Knowledge of native culture and language (if applicable), as well as familiarity with veteran issues relevant within the assigned area. Proficient in Word, Excel, and Outlook programs, and familiar with entering data in database programs.Offering : Full-time, non-exempt position. $28.00 - $33.00 per hour. Comprehensive benefits including health insurance, dental and vision insurance, premium retirement plan access, outstanding paid time off, shortened workweeks, mileage reimbursements, and access to professional development opportunities.#J-18808-Ljbffr

Salary : $28 - $33