What are the responsibilities and job description for the Branch Manager position at Shelby County Federal Credit Union?
Responsible for management and oversight of the branch, including sales and service, operations and leadership of the staff. Provides leadership and development for branch leaders and staff in order to meet / exceed goals and objectives while providing a consistent and excellent member experience.
- Ensure excellent member service; every member, every transaction, every time.
- Hire, assess, coach and develop high performing branch teams to ensure consistency and uniformity in providing excellent member service, achieving goals and objectives, and ensuring an operationally and regulatory compliant branch at each given location.
- Create and ensure a member-centric culture in which “sales throughservice” helps all staff advise members of the best products and services to bet fit their financial needs.
- Assist in the creation, implementation, and achievement of the branch business plan and branch objectives. Implement appropriate strategies to meet goals and objectives while maintaining a safe and sound operation in each location.
- Responsible for proper branch scheduling to ensure proper resources are allocated to functions necessary to ensure an effective and efficient flow of member traffic.
- Review and analyze branch reports and activities, including income generation, production goals and results, expense items, audits, etc. in order to successfully meet / exceed branch requirements, goals and objectives.
Job Type: Full-time
Pay: $42,000.00 - $63,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Memphis, TN: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Salary : $42,000 - $63,000
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