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Administrative Technician - VITAL RECORDS (Health Services)

Shelby County Government
Memphis, TN Full Time
POSTED ON 4/17/2025
AVAILABLE BEFORE 6/10/2025

Position Summary

Provides administrative support to adequately register, process, and maintain all birth and death events. Performs administrative work in analyzing, processing, and maintaining daily reconciliations, statistical and data control of reports and records. Acts in a lead capacity.

Pay Grade: 43

Salary Commensurate with Experience and Education

Minimum Qualifications

1. Four (4) years of experience in clerical, bookkeeping, data processing, or statistical work; AND

2. High school diploma or possess a GED; OR

3. Three (3) years of experience in clerical, bookkeeping, data processing or statistical work; and one (1) year college study (30 semester hours or 36 quarter hours).

4. Two (2) years of experience handling a large volume of currency is preferred.

5. Notary Public is preferred.

6. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

1. Develops and maintains a master file system for all birth and death records utilizing AIRS system.

2. Verifies all payments are processed and are reconciled daily.

3. Administers HIPAA training and compliance.

4. Implements operating procedures and maintains communication.

5. Administers the TCA Annotated Codes (68-3-101) and Rules of the Tennessee Office of Vital Records.

6. Substantiates and verifies a continuous compliance of issuance of death and birth certificates using guidance and direction from the State Department of Vital Records.

7. Educates individuals of policies and procedures.

8. Applies specialized working knowledge to register live birth and Voluntary Acknowledgement of Paternity (VAoP).

9. Oversees issuance of permits for the cremation, transportation, and disposition of human remains.

10. Oversee VitalChek system to complete customer orders and concerns.

11. Audits the use of certified paper for reports to State office.

12. Performs other related duties as required or directed.


KSAs

1. Knowledge of laws, ordinances, rules, and regulations affecting record-keeping operations of a health care setting.

2. Excellent internal and external customer service skills.

3. Ability to communicate effectively in written and verbal forms.

4. Ability to solve problems and make sound decisions.

5. Ability to adhere to confidentiality standards.

6. Proficient in Microsoft Word and Excel or related word processing or spreadsheet software.

Special Requirements

1. Must be able to work at multiple locations as required.

2. Work may require working on weekends and/or after regular business hours.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.



Exempt : No
Type : Full-Time
Department : Health Services

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