What are the responsibilities and job description for the Manager position at Shell Shack Texas?
Restaurant Manager
Restaurant Manager Job Responsibilities
· Coordinate daily Front of House and Back of House restaurant operations, including organizing and supervising shifts
· Deliver superior service to meet company standards
· Respond efficiently and accurately to customer complaints, taking appropriate action to maximize customer satisfaction
· Train new and current team members through orientations, ongoing feedback and performance reviews
· Closely monitor restaurant standards and compliance with safety regulations
· Maintain sales growth, cost management and profit growth
· Awareness of all preventive maintenance and equipment needs
Restaurant Manager Job Skills
· Excellent leader with strong guest-oriented and service-minded skills
· Possess good communication and interpersonal skills
· Sound decision making and efficient problem solving
· High level of initiative, motivation and teamwork
· Time management and deadline oriented
· Ability to multitask
· Familiar with various computer software programs (MS Excel, MS Word, POS)
Restaurant Manager Job Requirements
Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
Education: High school diploma or higher
Associate’s degree or higher in Hospitality is a plus
General Physical Demands for the Position:
Hosts will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting.
