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Loan Collection Specialist

Shelter Financial Services, LLC
Palm Beach Gardens, FL Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 5/16/2025

The position requires management of a portfolio of loans that need to be serviced. It requires contacting delinquent debtors and then arranging, collecting and processing all payments.

We value productive, dedicated and hard-working employees. Pay increases and bonus opportunities are available based on job performance.

We are a commercial equipment finance lender specializing in titled equipment. We specifically offer loans for semi-trucks. Experience collecting in this lending arena is highly-valued and will be compensated accordingly.

The position requires management of a portfolio of loans that need to be serviced. It requires contacting delinquent debtors and then arranging, collecting and processing all payments.

We value productive, dedicated and hard-working employees. Pay increases and bonus opportunities are available based on job performance.

Responsibilities:

-Collections/Process payments-Min. 4 hours per day on the phone

-Monitor customer accounts for delayed or missed payments

-Follow-up on any outstanding balances and resolve any billing discrepancies

-Maintain accurate and current records of all customer payments and transactions

-Prepare financial reports related to loan collection activities

-Collaborate with other departments within the company to ensure timely and accurate invoicing

-Assist with account reconciliation and analysis

-Ability to work with current debtors solving loan delinquencies, including setting up payment plans, refinances, and skip payment options.

Experience:

-Minimum 2 years experience collecting loans (Required)

-Minimum 2 years experience using industry-standard collection software (Required)

-Additional experience in collecting loans and/or using industry-standard software will be taken into consideration for increased pay

-In-depth understanding, knowledge of and capability to processes multiple payment options including (but not limited to) ACH, credit cards, MoneyGram, and bank wires.

-Ability to analyze accounts and identify field trends or issues

-Strong data entry and computer skills are both a must

-Exceptional organizational skills with an attention to detail are a must

If you have the required experience and skills, we would love to hear from you! Please submit your resume for consideration. Thank you!

Job Type: Full-time

Pay: $22.00 - $40.00 per hour

Expected hours: 40 per week

Benefits:

  • On-the-job training
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Referral program

Work Location: In person

Salary : $22 - $40

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