Supportive Housing Advocate

Job Description:

The Supportive Housing Advocate plays a crucial role in assisting individuals and families accepted into Shelterhouse’s housing program. This position involves providing comprehensive support and advocacy to help clients navigate challenges and achieve stability.

Summary of Primary Duties and Responsibilities:

1. Provides advocacy for clients who are in the supportive housing program.

2. Offer crisis intervention services to clients in need, including emotional support and practical assistance.

3. Manage the crisis desk as necessary, ensuring timely and effective response to urgent situations.

4. Acts as liaison and/or advocate with legal, social, welfare, housing, police, and medical agencies.

5. Regularly travel to conduct home visits and provide follow-ups with clients to monitor progress and provide ongoing support as needed. Self-sufficiency is the main goal to obtain.

6. Assist with in-coming donations, this includes accepting, organizing and stocking donation storage rooms.

7. Educates clients on dynamics of domestic and sexual violence, batterer tactics, red flags and healthy relationships.

8. Maintains confidential, accurate, and timely client records and documentation.

9. Participates in team meetings in a positive and supportive manner.

10. Serve on-call as backup for residential programs.

11. Follows Agency policies and procedures as well as funder/grant requirements.

12. Special projects and other duties as assigned.

Essential Knowledge, Skills, and Abilities to Perform the Job:

1. Strong verbal and written communication.

2. Strong organizational skills and attention to detail.

3. Ability to provide crisis intervention.

4. Ability to think critically, problem solve, and manage multiple priorities.

5. Ability to learn about domestic violence, dating violence, and sexual assault dynamics.

6. Ability to lift more than 30 pounds.

7. Ability to maintain confidence and protect operations by keeping all information confidential.

8. Ability to build and maintain positive working relationships with co-workers and volunteers.

9. Ability to build and maintain positive relationships with the community through involvement in community organizations.

1. Ability to contribute to team effort by accomplishing related tasks, as needed.

2. Ability to multi-task, work independently as well as collaboratively.

3. Ability to maintain appropriate personal and professional boundaries while working with clients.

Minimum Requirements:

This position requires a Bachelor’s degree in a human services field or two years of experience working in the field. Basic skills in Microsoft Word/Office. This position also requires a valid driver’s license, proof of valid/current auto insurance, clean driving record, and reliable transportation if driving personal or Agency vehicle for any Shelterhouse related purpose. Must pass mandatory background checks. Must be willing to be flexible with work schedule as client and agency needs change.

Preferred Qualifications:

Knowledge of dynamics of domestic and sexual violence; experience working with individuals in crisis, particularly survivors of domestic violence and sexual assault.

Agency Expectations – all employees are expected to demonstrate the following behaviors:

· Relate effectively to individuals of diverse backgrounds and experiences

· Adherence to an intersectional approach to working with clients, coworkers, and the community.

· Ongoing commitment to keep inclusion at the center of all interactions.

· Willingness to work in an empowered leadership model.

Shelterhouse is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment including selection, job assignment, compensation, discipline, termination and access to benefits and training. Shelterhouse's employment practices are based on job qualifications without regard to race, creed, color, national origin, religion, age, gender, height, weight, marital status, sexual orientation, gender identity, disability, veteran status or any other protected classifications. Shelterhouse is also committed to compliance with all applicable laws regarding nondiscrimination.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Loan forgiveness
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $18 - $20