What are the responsibilities and job description for the Customer Service Representative/Dispatcher position at Shelton Plumbing, Inc.?
Job Description
Job Description
Benefits :
Competitive salary
Health insurance
Paid time off
Training & development
Join Our Team as a Plumbing Customer Service Representative / Dispatcher!
Are you a problem solver with a passion for helping others? Do you thrive in a fast-paced environment and love providing top-notch service? We want YOU to be the face of our company!
About Us :
Were a trusted plumbing company, dedicated to providing our customers with the best service experience. We are looking for a friendly, detail-oriented Plumbing Customer Service Representative / Dispatcher to join our team!
What Youll Do :
Manage customer inquiries and schedule plumbing service appointments with efficiency and care.
Provide customers with accurate pricing, service details, and timely updates.
Coordinate with plumbers to ensure smooth job execution and quick responses to customer needs.
Maintain an organized, detailed dispatch schedule to optimize service flow.
Assist with customer follow-ups, ensuring complete satisfaction.
What Were Looking For :
Strong communication skills and a friendly, professional demeanor.
A passion for customer service and problem-solving.
Ability to multitask and stay organized under pressure.
Prior experience in customer service or dispatching (plumbing experience is a plus!).
Tech-savvy and familiar with scheduling systems.
Why Work with Us?
Competitive salary and benefits package (salary commensurate with experience).
A positive work environment with a focus on growth and advancement.
Training and development opportunities.
Make a real impact on customer satisfaction and help us grow!
Ready to join a team that values your skills and dedication? Apply now and be a part of something amazing!
Shelton Plumbing, Inc. Your trusted plumbing partner.
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