What are the responsibilities and job description for the Admissions & Marketing Coordinator position at Shepherd of the Valley?
Admissions/ Marketing Coordinator
Summary;
Coordinates admission processes, marketing projects and activities by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Coordinates resident/patient referral and approval process.
Conducts tours of facility with potential residents and their family members.
Ensures an 80% conversion ratio of tours to admissions.
Ensures level of care approval obtained as indicated and / or PASSAR is completed.
Tracks pre-admission referral activity daily utilizing cloud-based medical record system.
Serves as primary liaisons with families, guardians, hospitals agencies and other facilities for admission purposes.
Coordinates anticipated admission with all departments.
Completes records and documentation in accordance with company policy and state and/or federal guidelines.
Completes marketing reports and admission logs as required.
Maintains current and potential referral source database including physicians, hospital staff and other organization, marketing to referral sources as needed
Maintains resident relations within the community for purpose of identifying referrals and continues contact with prospective residents on the waiting lists.
Assists with facility sponsored events and family meetings to promote services.
Participates in community organizations and events as assigned by supervisor.
Performs other duties as assigned.
- Maintains the confidentiality of all resident, staff and organization information.
- Follows all regulations of the Department of Health of the State of Ohio in regards to record keeping.
Qualities:
Is helpful to others on team, has a concern to do a good job, projects a positive attitude to others, takes constructive suggestions well, promotes team spirit, and has a good rapport with residents and co-workers.
Has the ability to pass ideas and information to others effectively and courteously and has open communication.
Is dependable, embraces change, possesses strong organizational skills, is flexible in scheduling, and able to use work time efficiently.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Why work at Shepherd of the Valley?
Shepherd of the Valley (SOV) offers a wide range of benefits as part of you total compensation package. Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing with SOV retirement options; enjoy generous paid holidays and time off; and protect yourself and your family with life and long-term disability insurance. Here are some highlights of our compensation plan:
- Annual Performance Reviews
- Insurance - Medical, dental, eye and prescription drug coverage are available to eligible employees. SOV offers a fully paid $10,000 life insurance benefit.
- Flexible Spending Plan - SOV offers a flexible spending account that allows you to pay certain medical expenses as well as child care on a pre-tax basis.
- Paid Time Off - SOV employees begin accumulating paid time off (PTO) hours immediately.
- Paid Holidays - SOV recognizes 7 paid holidays; those who work a holiday are paid double time. In the third year of service all employees are paid for their birthday.
- Retirement - Employees are eligible to participate in SOV's 403(b) tax deferred annuity from their first day.
- Education Support - SOV's Professional Development Scholarship awards $1,000 each year to employees pursuing further education in their field.
- Additional Perks and Bonuses - SOV employees are eligible for discounts at local businesses. Employees of the month are recognized with a bonus. Recruitment bonuses for staff and residents are awarded. A quarterly wellness bonus is awarded for participating in a health and wellness check. After 3 years, employees receive an ongoing longevity bonus.
Shepherd of the Valley Lutheran Retirement Inc.is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.
Salary : $1,000
