Admissions Coordinator, Specialty Admissions (Full Time, Days)

General Summary:

• Is responsible for the management of inquiries from referrers, potential patients, and their families seeking access to care.  
• Participates with program leadership team in the approval of admissions and coordinates the details of the entire admissions process. 
• Maintains electronic files to facilitate program communication and to provide input to other departments.  
• Work requires flexibility in schedule to be on-call for admissions, take referral calls on weekends as needed, and rotate weekend coverage with other Admissions Coordinators. 
• Responsible for helping to cross-cover other Specialty Admissions programs which include but are not limited to:  The Retreat, Comprehensive Outpatient Psychiatric Evaluation Service, LifeLaunch, Center for Eating Disorders, Trauma Disorders Unit, and outpatient services for The Center for OCD and Anxiety. 
• Responsible for other tasks and responsibilities as assigned for Specialty Admissions.

Requires:

• Knowledge, Skills, and Abilities Required:

  • Work requires clinical expertise in admissions intake, assessment, and/or concierge customer service. Acquired through 2-3 years of relevant experience.  
    

    • Experience with behavioral healthcare is strongly preferred.

  • Requires bachelor’s degree in psychology, counseling, social work, or a related field.
  • Work requires a current Maryland Driver’s license at time of appointment.
  • Work requires interpersonal skills sufficient to represent programs professionally. Requires ability to effectively interact with patients, family members, and referrers in addition to representing the hospital to outsiders.
  • Work requires analytic ability to assess and triage patients for admission. 
  • Work requires a high level of organization and attention to detail to help ensure a smooth admissions process.

Benefits: 

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.