What are the responsibilities and job description for the Hotel Reservations Agent position at Sheraton Greensboro?
The Sheraton Greensboro is accepting resumes for a Hotel Reservations position.
Duties consist of but are not limited to the following:
- Processing all reservation requests
- Identifying guest reservation needs and determining appropriate room type and then verifying availability
- Explaining rates and cancellation policies
- Answering questions regarding rooms and hotel amenities
- Entering information in hotel reservations system
- Must have a can do customer service attitude
- Must have a friendly and professional demeanor
- Should have good computer and phone skills
- Should thrive in a fast paced environment
- Must be highly organized and detail oriented
- Previous hotel reservations experience is a definite plus
Benefits include:
- Weekly pay
- Paid time off
- Medical, Dental, Vision, Pet, Disability, Life Insurance
- 401k with employer match
- Hotel Discount program
- FSA
- Employee cafeteria
- Employee Assistance Program
- Direct Deposit
This employer has partnered with HireCredit to qualify employees for a tax credit program, the Work Opportunity Tax Credit. WOTC is a Federal Tax credit available to employers. Click the link below to complete the survey. Participation is voluntary but strongly encouraged.
https://survey.hirecredit.com/70ff40c9-7248-4d7d-aa9f-85953a1780bb
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