What are the responsibilities and job description for the Part-Time Banquet House Attendant-OVERNIGHT SHIFT-MUST WORK WEEKENDS position at Sheraton Philadelphia Downtown?
Job Summary
The Banquet Set-up Attendant is responsible for set-up and clean-up of banquet functions as well as monitoring assigned sections during the events to ensure all patrons are served. This position WORKS overnight and must be available on weekends.
Responsibilities
QUALIFICATIONS:
- Three to six months related experience; or equivalent combination of training and experience.
- Requires the ability to read write and speak the English language.
- Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
- Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
- Knowledge of and ability to appropriately interpret and follow policies and procedures.
- Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
- Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written.
- Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
RESPONSIBILITIES:
- Provides guests with the finest quality of service at all times and in a warm and enthusiastic manner.
- Vacuums sweeps mops polishes wipes areas clean before during and after events.
- Ensures that the banquet area is maintained in a clean organized and safe condition.
- Ensures that at the close of a function and at the end of the workday all banquet rooms are cleared and securely locked.
- Ensures all equipment is stored in the designated area.
- Is always present in room and greets guests upon arrival.
- Maintains banquet and hotel standards of food beverage and quality guest service.
- Is available to present menus answer questions and take food and beverage orders.
- Cooks or otherwise prepares food according to recipe.
- Assists in food production according to menu and number of persons to be served.
- Monitors tables in assigned section ensuring all patrons are served.
- Clears and cleans tables; resets counters and tables.
- Maintains kitchen and wait station by keeping area tidy and clean and stocks assigned areas at the end of each shift.
- Ensures tips are reported properly for tax processing.
- Other duties as assigned.
Property Details
Just two blocks from the Pennsylvania Convention Center, the Sheraton Philadelphia Downtown is walking distance to Love Park, the Franklin Institute, and the iconic Philadelphia Museum of Art. Guests can take advantage of our newly renovated fitness center equipped with Peloton bikes. Relax at our welcoming Terrace restaurant or bar and coffee shop, the Local. Our 759 reimagined guest rooms feature comfortable beds that invite guests to wind down after a busy day, as well as fantastic views of the Benjamin Franklin Parkway, a scenic boulevard that runs through the cultural heart of Philadelphia. For meetings, our planning and banquet staff transform our 58,000 square feet of flexible event space into the perfect venue for conventions, board meetings, or any occasion anyone wants to celebrate.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
