What are the responsibilities and job description for the Hotel Front Desk Agent position at Sheraton Portsmouth Harborside Hotel?
Our Hotel Front Desk Agents are the first point of contact with our guests, and work to assist guests with check-in and check-out as well as many other needs to ensure an outstanding stay with us.
We are accepting applications to join our Front Desk team! Our current opening can be a part-time or full-time position with the required availability being Wednesdays, Fridays, Saturdays, and Sundays.
The moment a guest steps into the Sheraton Portsmouth Harborside Hotel, they walk into a genuinely memorable experience.
The Sheraton Portsmouth Harborside Hotel is located in the vibrant downtown of Portsmouth, New Hampshire, providing our guests with easy access to an exceptional culinary scene, historic and cultural attractions, and engaging outdoor activities - all within walking distance.
We offer our Hotel Front Desk team a positive, team-oriented work environment with benefits that include hotel room discounts world-wide, free parking in Portsmouth, and employee shift meal.
As a representative of the hotel, a successful Hotel Front Desk Agent will have a passion for promoting an enjoyable experience to exceed our guests expectations and will be dynamic, friendly, helpful, team-oriented and professional at all times; will possess excellent oral and written communication and computer skills; will focus on attention to detail and follow-through; and will be able to multi-task and handle busy situations with grace.
Total benefits for our full-time Hotel Front Desk team include: medical, dental, vision, short-term disability, voluntary life, wellness rewards, employee assistance program, 401(k) and paid time off. (Waiting period and hours requirements may apply.)
Previous experience in hospitality or customer service is preferred for our Hotel Front Desk Agents, but not required. We are absolutely willing to train someone with an interest in hospitality!
The Sheraton Portsmouth Harborside Hotel is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Food provided
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed
Work Location: In person
Salary : $17 - $18
