What are the responsibilities and job description for the Front Desk Agent position at Sheraton Vistana Villages?
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
Where each associate at Sheraton Vistana Villages is offered great perks & incentives.
- Free On-Site Parking
- Complimentary Soft Drinks
- 40% discount at all Food & Beverage outlets on site while on duty
- Work shoe credit through shoes for crews 2x a year
- Hats/Sunscreen/Jackets are provided as needed for those working outdoors
- $5 per “way to go” name mention wisely card deposits
- Quarterly celebrations, Associate of the Month, Associate Appreciation Week, Birthday & Holiday Celebrations
- Guest Survey Awards- if Dept Specific goals are met- up to $100 a month
Where you can make a difference.
Front Desk Agent (Full-Time) $18.90/hr
*Previous Hotel Front Desk Agent Preferred*
Shift: 1st/2nd including weekends and holidays
- Escorting guest in a 6-10 Passenger van to villa.
- Interacting directly with Owners and guests from the time they arrive on property until they depart.
- Processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Where your skills help you make a difference.
- Must be able to work a flexible schedule, including complete weekend and holiday availability
- Must have great customer service skills – all our positions come into contact with guests!
Where we celebrate and cultivate connections.
- Marriott Vacations Worldwide was Recently Ranked #1 on the Newsweek Top 100 Most Loved Workplaces!!
Follow us on social media!
- Instagram: @marriottvacationsworldwide
- Facebook: Marriott Vacations Worldwide
- X: @marriottVAC
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world. As a leader in leisure travel, we take pride in delivering meaningful moments while having fun and growing our skills—and you can too!
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not the right opportunity for you? Share this job with a friend or sign up for job alerts at https://careers.marriottvacationsworldwide.com/en-US/join
Job Type: Full-time
Pay: $18.90 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
Application Question(s):
- Are you comfortable driving a 6-10 passenger van, escorting guests to their rooms/villas?
- This position requires availability to work 1st and 2nd shift including weekends and holidays. Can you meet this requirement?
Experience:
- Hotel or Resort Front Desk Agent: 1 year (Required)
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $19