What are the responsibilities and job description for the Director, Technical Learning position at Sherwin-Williams?
JOB DESCRIPTION
The Director, Technical Learning will lead, plan, and advise on all activities related to the growth of technology skills and capabilities within the Enterprise Technology Group (ETG). The individual will report into the Director, Technology Excellence within the Enterprise Change Enablement (ECE) team. This team oversees the operation of the Enterprise Technology Group’s ETG Academy. The employee will be responsible for partnerships that contribute to Enterprise Technology Group’s overall change readiness and technical learning strategy, including short-term (12 month) needs and long term (3-5 year) strategies. The incumbent will support advancing Sherwin-Williams Digital Fluency and focus on integrating proven practices to assess the technical learning needs of ETG. They will deliver relevant, engaging, and accessible learning solutions that increase the technical capabilities and speed of skill acquisition of defined audiences.
RESPONSIBILITIES
Strategy and Planning8
- Provide vision, leadership, coordination, and strategic direction for delivering on ETG’s Technical learning programs.
- Contribute to the development of learning plans which build technical skills that support business goals, industry best practices, and emerging trends in technical learning.
- Keep current on the technical growth areas and emerging skills needed across ETG to establish programs which will support developing the technical talent needs of the future.
- Conduct evaluations and assessments to measure the effectiveness of technical learning interventions, gather feedback from learners, and iterate on learning solutions for continuous improvement.
- Conduct industry benchmarking and knowledge-sharing to advance ETG’s technical practices and methods.
- Create clear and concise communications strategy working with the ECE team to drive engagement and advocacy of all ETG-driven technical skilling efforts.
Acquisition & Development
- Collaborate with IT and HR teams to foster a culture of continuous technology-focused learning, knowledge-sharing, and performance improvement across ETG.
- Design and manage learning communities of practice to facilitate peer technical learning, collaboration, and skill development among employees.
- Partner with stakeholders overseeing ETG’s early talent program to effectively align technical development needs with resources available for each program (Intern, Co-op, RDPs).
- Build and maintain relationships with ETG’s Learning Council and Community to gain insights and ensure the technical talent strategy is appropriately positioned and supported by stakeholders.
- Establish and leverage technical SMEs aligned to key roles and technologies across ETG to support strategic direction and skill development requirements.
- Design and deploy learning programs and solutions to address technical skill gaps.
- Build relationships across all ETG’s teams, HR and with business partners to support broader learning & development plans, programs and technologies.
- Establish KPI’s, goals and objectives that enable measuring and improving technical skilling programs.
Operational Management
- Establish methods for analyzing IT skills gaps and executing action planning to close gaps.
- Assess technical learning needs and develop learning plans to advance skills. Leverage vendor provided assessment tools and programs where appropriate.
- Continuously seek to improve technical learning processes, tools and experiences.
- Ensure learning and development needs are documented and aligned to current and future technical skill requirements.
- Prepare and present proposals to support acquiring tools, methods, resources, consultants/vendors to support engaging, assessing, developing technical skills and capabilities.
This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.
This position has a hybrid work schedule with three days in the office and the option for working remotely two days.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.
QUALIFICATIONS
- Bachelor’s Degree in IT or related field or equivalent experience.
- Master’s degree preferred.
- 12 years of IT experience.
- 10 years management or leadership experience.
- 6 years' experience with project management and process improvement.
- 3-5 years experience leading change management efforts including change strategies, communications, and training.
- Experience mentoring, training, and developing team members.
- Experience with the performance and learning management processes.
- Experience in project planning, budget ownership, and staffing of project teams.
- Experience overseeing the direction, development, and implementation of complex solutions in global, virtual environments, and across cultures.
- Working knowledge of modern IT roles and skills
- Strong leadership skills with an ability to manage others to achieve results and exceed expectations.
- Excellent consultative skills to assess performance needs and deliver right-sized solutions.
- Outstanding verbal and written communications.
- Proven analytical and problem-solving abilities.
- Highly responsive and alert to new learning and development/growth opportunities.
- Motivated and competent to develop objectives and timelines to accomplish goals.
- Attentive to detail with ability to oversee the application of resources required to achieve goals.
- Well organized and able to manage multiple and changing priorities.
- Excellent customer service orientation
- Outstanding individual contributor and team player among peers, management, clients and vendors.
- Flexibility, able to adapt to change and embrace it.
- 10% travel may be required (domestic and international).
- Work outside the standard office 7.5 hour workday may be required.
EMPLOYER DESCRIPTION
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
