IT Performance and Quality Assurance Associate Manager

Job Description

ABOUT THE ROLE:

• The Performance and Quality Assurance Associate Manager selects methods and techniques for obtaining solutions for the team tasked with debugging software products and using systematic tests for the development, application and maintenance of quality standards for firm products. The incumbent provides guidance to their team to ensure software products are working properly, reliable and meet business requirements. They develop and manage operational initiatives to ensure optimal performance, reliability and scalability of software applications and systems.

Responsibilities

WHAT THE ROLE WILL DO:

Leadership & Supervision

• Manages the activities of multiple sections or a discipline through subordinate supervisors and/or professionals.
• Guides by function or department practices and well-defined management precedents.
• Responsible for supporting the talent strategy through hiring, onboarding, learning & development, performance, succession planning, engagement, recognition, and inclusion, diversity, and equity practices.
• Responsible for fostering a work environment that encourages employees to act with integrity and respect.
• Responsible for setting employee objectives and expectations, monitoring and evaluating performance, providing meaningful feedback, and mentorship.
• Responsible for supporting employee career development.
• Translates functional plans into operational processes and guides execution.

Knowledge & Application

• Receives objective based assignments and determines resources to meet schedules and goals.
• Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect section or multiple disciplines. Decisions impact others in the immediate team and influences methods and techniques.
• Executes financials, business planning, organizational priorities and workforce.
• Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors.
• Follows processes and operational policies in selecting methods and techniques for obtaining solutions.
• Develops and manages operational initiatives to deliver tactical results.

Collaboration & Interaction

• Interacts frequently with subordinate supervisors, customers, and/or functional peer group professionals, involving matters between sections and multiple units.
• Effectively communicates and presents results and recommendations across discipline.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

This position has a hybrid work schedule with three days in the office and the option for working remotely two days.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The
Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Qualifications

Education

• Required
  • Bachelor's degree or higher in the information technology (IT) field. In lieu of a degree, at least 7 years of experience in IT

Skills and Experience

• 4 years of experience in IT

Preferred

• Experience in quality assurance or performance engineering
• Experience managing direct reports
• Previous supervisory experience or team responsibility.
• Excellent troubleshooting skills.
• Experience in programming (preferably Java).
• Experience in QA tools & technologies
• Knowledge and understanding of DevOps, CI/CD, testing frameworks, and cloud architecture is a plus
• Experience managing third-party software QA teams and/or offshore QA teams preferred.

About Us

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.