What are the responsibilities and job description for the Sales and Customer Service Representative position at Sherwin-Williams?
About the Job
Sherwin-Williams is a leading provider of paints, coatings, and innovative solutions that make places and spaces brighter and stronger. We are seeking a highly skilled Sales and Customer Service Representative to join our team.
Key Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver's License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
Benefits
Sherwin-Williams offers a wide range of world-class benefits designed for employees and their families. From retirement to health care, from total well-being to daily commute, it matters to us. A general description of benefits offered can be found at Candidates website.