What are the responsibilities and job description for the Sales Professional position at Sherwin-Williams?
Job Overview: We are looking for a skilled and customer-oriented Retail Customer Support Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, providing expert product knowledge, and driving sales growth.
In this role, you will play a vital part in achieving sales targets, building strong relationships with customers, and staying up-to-date with industry trends. Your excellent communication skills, product expertise, and ability to work in a fast-paced environment will make you an invaluable asset to our team.
Responsibilities include: ensuring high levels of customer satisfaction through excellent sales service; assisting customers in person and over the phone by determining needs and presenting appropriate products and services; building productive trust relationships with wholesale and retail customers; processing sales transactions accurately and consistently with policies and procedures; following and achieving sales goals on a monthly, quarterly, and yearly basis; maintaining precise work order files and formulas; pulling appropriate products from the sales floor or warehouse; tinting and mixing products, as needed, to customer specifications; stocking shelves and setting up displays; cleaning store equipment; loading/unloading delivery trucks; assisting in making deliveries, as needed; maintaining in-stock and presentable condition assigned areas; remaining knowledgeable on products offered and discussing available options; complying with inventory control procedures; suggesting ways to improve sales;
Key Qualifications: Must be at least eighteen (18) years of age; must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future; must be able to read, write, comprehend, and communicate in English; must be able to read, write, comprehend, and communicate in Spanish; must have a valid, unrestricted Driver's License; must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion; must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation; If internal to Sherwin-Williams, you must have received at least a 'meets expectations' rating on your most recent performance appraisal; If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position.
We offer a wide range of benefits designed for you, including retirement, health care, total well-being, and daily commute support. A general description of benefits offered can be found at [website URL]. Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range.
In this role, you will play a vital part in achieving sales targets, building strong relationships with customers, and staying up-to-date with industry trends. Your excellent communication skills, product expertise, and ability to work in a fast-paced environment will make you an invaluable asset to our team.
Responsibilities include: ensuring high levels of customer satisfaction through excellent sales service; assisting customers in person and over the phone by determining needs and presenting appropriate products and services; building productive trust relationships with wholesale and retail customers; processing sales transactions accurately and consistently with policies and procedures; following and achieving sales goals on a monthly, quarterly, and yearly basis; maintaining precise work order files and formulas; pulling appropriate products from the sales floor or warehouse; tinting and mixing products, as needed, to customer specifications; stocking shelves and setting up displays; cleaning store equipment; loading/unloading delivery trucks; assisting in making deliveries, as needed; maintaining in-stock and presentable condition assigned areas; remaining knowledgeable on products offered and discussing available options; complying with inventory control procedures; suggesting ways to improve sales;
Key Qualifications: Must be at least eighteen (18) years of age; must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future; must be able to read, write, comprehend, and communicate in English; must be able to read, write, comprehend, and communicate in Spanish; must have a valid, unrestricted Driver's License; must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion; must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation; If internal to Sherwin-Williams, you must have received at least a 'meets expectations' rating on your most recent performance appraisal; If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position.
We offer a wide range of benefits designed for you, including retirement, health care, total well-being, and daily commute support. A general description of benefits offered can be found at [website URL]. Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range.
