What are the responsibilities and job description for the Strategic Account Specialist – Caliber position at Sherwin-Williams?
Job Description
This position is accountable for managing the account relationship in the designated market for Caliber Collision. The incumbent will be responsible for assisting Caliber Collision achieve their paint department financial and production goals.
The incumbent will work directly with the Caliber Collision Account Manager to achieve the account’s financial and production objectives by devising, implementing and executing appropriate programs and processes to achieve the objectives set forth on an ongoing basis.
The incumbent is also responsible to take a lead role in working directly with the Caliber Account Manager to ensure our programs and processes are implemented across the Caliber Collision locations doing business with Sherwin-Williams.
The incumbent oversees the implementation of “best practices” and procedures across the Caliber locations to ensure consistency, timeliness, and increased productivity.
Responsibilities
Qualifications
FORMAL EDUCATION:
Required:
High School or equivalent
Preferred:
Bachelor’s Degree in a business-related field
KNOWLEDGE & EXPERIENCE:
Required:
Required:
50%
About Us
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
This position is accountable for managing the account relationship in the designated market for Caliber Collision. The incumbent will be responsible for assisting Caliber Collision achieve their paint department financial and production goals.
The incumbent will work directly with the Caliber Collision Account Manager to achieve the account’s financial and production objectives by devising, implementing and executing appropriate programs and processes to achieve the objectives set forth on an ongoing basis.
The incumbent is also responsible to take a lead role in working directly with the Caliber Account Manager to ensure our programs and processes are implemented across the Caliber Collision locations doing business with Sherwin-Williams.
The incumbent oversees the implementation of “best practices” and procedures across the Caliber locations to ensure consistency, timeliness, and increased productivity.
Responsibilities
- Identify Caliber Collision’s business needs and meet the commitments necessary to retain the business with locations doing business with S-W.
- Ensure that Sherwin-Williams is meeting its negotiated commitments to the assigned accounts.
- Work with the Caliber Collision Account Manager to establish regular communication with the various levels of the assigned account. Develop a regular sales call strategy to ensure that the needs and expectations of the customer are met.
- Continually establish and build relationships with key leadership members within the assigned accounts and the collision repair facilities associated with the assigned account.
- Train local teams on proper procedures related to the ongoing service and support of the assigned accounts.
- Manage reporting of key operational metrics from Sherwin-Williams to the assigned account and to internal Sherwin-Williams teams.
- Ensure that the Caliber Collision locations receive the same level of support, oversight, and engagement from Sherwin-Williams.
- Teach/instruct the branch employees and other S-W support staff the assigned account management plan.
- Be readily accessible to customer for advice/assistance.
- Communicate to customer changes in APL or in new product development, etc.
- Identify potential problems and work with appropriate support network to resolve the issues promptly and correctly.
- Support customer with technical, sales, and marketing assistance as needed.
- Manage processes to improve material management delivering more value to the assigned account and S-W. Analysis of data for body shop efficiency.
- Manage the assigned account through field visits, personal contact (with S-W and the assigned accounts’ personnel), progress reports, account specific SOP’s, the SWAF Constitution and expense reports.
Qualifications
FORMAL EDUCATION:
Required:
High School or equivalent
Preferred:
Bachelor’s Degree in a business-related field
KNOWLEDGE & EXPERIENCE:
Required:
- Incumbent is required to have and to exercise a deep understanding of industry issues and trends, of the various business segments as they specifically relate to opportunities and needs of the customer.
- Communicating with customer’s leadership on specific details relating to all relevant issues, as they expect the incumbent to know their industry, business model strategy and key individuals.
- Provide innovative and creative guidance and conflict resolution.
- Responsible for intervention and problem resolution for issues that are escalated beyond Direct Reports’ authority.
Required:
- Must be able to physically demonstrate paint and associated products by utilizing various product delivery systems such as spray guns and other related equipment.
50%
About Us
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Salary : $66,636 - $83,576
