Presales Partner Specialist

Founded in 1989, SHI International Corp. is a $12 billion global provider of IT solutions and services, and currently has over 5,000 dedicated employees worldwide.

To learn more about SHI International Corp, visit our website: www.shi.com/careers

• World Class Facility includes on site gyms and cafeterias
• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
• Work in an up-beat, creative, and fun environment
• Benefits including medical, vision, dental, 401K, and flexible spending

• Assist Sales with product support, program information, configurations, and competitive advantages
• Work to build awareness of partners' programs by creating marketing content and delivering training within the sales organization
• Promote and Evangelize the Partner Brand within the companyby being a brand ambassador by representing Partner at sales facing events such as training webinars and table-top events
• Work with Partner team(s) to grow the business or sales segmentby helping with quoting and building pricing with sales
• Proactively work to develop and foster relationships between Partner(s) and Sellersby acting as the liaison and offering to make introductions and host conference calls
• Represent the company at Industry and/or Partner events
• Manage and resolve post sales requests and escalationssuch exception returns on defective products
• Obtain and maintain necessary sales certifications as required by the company and Partner(s)
• Coordinate Sales education on Partner(s) products and programs
• Create & maintain Sales-rep and customer facing training decks and presentations
• Manage and process Partner Deal Registration and/or other strategic pricing programs
• Create and manage an opportunity pipeline either in Excel or Teams
• Create and maintain content on internal team sites
• Work with Sales to deliver customer calls, roadmaps, and presentations
• Be a subject matter expert and provide support to both customers and Partner Program Development Director
• Act as a primary contact for program, pricing, and product questions for partner(s)
• Assist the roll out, presentation and execution of OEM sales programs
• Facilitate deal registration process for supported OEM partner(s)
• Advise Sales Representatives of partner best practices and industry trendsby continually learning about company’s Partner and the IT industry
• Assist with RFP Responsesby making product recommendations, developing a strategic pricing strategy, and assisting with sourcing

• Bachelor’s Degree or relevant work experience
• Minimum 1 year Sales experience (Inside or Outside Sales) or Sales support-related role

• Knowledge of "The Company Story" and Core Values
• Excellent communication skills- both written and verbal
• Strong presentation skills
• Excellent organization and time management skills
• Proactive, driven and position work attitude
• Open minded attitude with the ability to adapt to changing business needs
• The ability to learn sales support tools including CRM, Sales Center, BI, etc.
• The ability to work independently as well as part of a team
• Analytical approach, strong problem-solving skills
• Ability to be comfortable to speak with customers & sales organization
• Be able to provide excellence and be the subject matter expert
• Confident ability to act as primary contact for program, pricing, and product questions for partner(s)
• Ability to assist the roll out, presentation and execution of OEM sales programs
• Sincere abilities to proactively work to develop and foster relationships between OEM partners and sales rep
• Ability to communicate and advise Sales Representatives of partner best practices and industry trends
• Ability to assist Sales Representatives with customer calls and presentations
• Ability to work as part of a team to support partner support requirements and to assist with activities when required and requested
• Skillful in content management in posting and maintaining partner-related content on internal team site
• Ability to represent our company at industry events and conferences
• Ability to maintain necessary sales or required technical certifications within product segment or solution area
• Skillful in the coordination of sales training on products and programs

• Experience selling hardware
• Experience with internal tools such as Outlook, Excel, Business Intellect, and Customer Resource Management

• Certification may be required based on compliance with Partner marketing program courses and deadlines are determined by the Partner

• Position may require 5% of travel for trainings, conferences, or other activities