What are the responsibilities and job description for the Dental Patient Coordinator position at Shield Dental Care Services?
Benefits : 401(k)
401(k) matching
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Paid time off
Training & development
Benefits / Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We seek a motivated and outgoing Dental Patient Coordinator to join our team. In this role, you will provide clerical and administrative support to our employees and patients, ensuring the office runs smoothly and efficiently. Your responsibilities will include answering phone calls, greeting patients, scheduling appointments, writing correspondence, and providing administrative assistance to clinicians. The ideal candidate is highly organized, with excellent written and verbal communication skills and a friendly demeanor.
Responsibilities
Develop, update, and maintain relevant office procedures
Create and maintain an organized dental system
Greet and assist patients as they arrive
Answer incoming phone calls and provide patient care as needed
Schedule and maintain patient appointments
Organize meetings and take accurate minutes
Write emails, memos, and letters and distribute them appropriately
Address and resolve patients' concerns with a professional attitude
Qualifications
A high school diploma / GED is required; an associate’s degree or administrative training is preferred.
Previous experience as a Dental Patient Coordinator or in a similar position
Familiarity with standard office equipment such as printers, VIOP Phone systems, etc..
Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
Highly organized with excellent time management skills and the ability to prioritize projects