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Clinical Accreditation Manager

Shields Health Solutions
Boston, MA Full Time
POSTED ON 3/24/2024 CLOSED ON 4/22/2024

What are the responsibilities and job description for the Clinical Accreditation Manager position at Shields Health Solutions?

At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a 'Great Place to Work' two years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.

Improving lives and elevating performance are at the heart of everything we do. That's why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.


Job Purpose:

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services space. Applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward-planner who critically assesses own performance. Mature, credible, well-presented, professional, and comfortable in dealing with others both in-person and on the phone. Critical to this position is a person who is able to work well under deadlines and time pressures. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team.

Reporting to the Director of Accreditation this position provides on-hands on support and ongoing guidance to hospital pharmacy partners on URAC and ACHC Accreditations.


Job Duties:

  • Leads Accreditation survey readiness program for ACHC & URAC Accreditations with duties including but not limited to:
    • Preforming gap analyses;
    • Preparation of URAC and ACHC compliant policy and procedure manual;
    • Preparation of URAC Desktop submission and uploading to AccreditNet;
    • Provide assistance with set up of ACHC Customer Central and submitting the PER Checklist;
    • Facilitating survey readiness activities such as mock audits, training, and the development of corrective action plans;
    • Participating in Quality Management Committees and Quality Management Program activities such as Quality Improvement Projects (QIPs) and collection of Performance Indicator (PI) data;
    • Actively preparing and participating in on-site surveys, including coordination of agendas, assigning tasks, tracking activities, and preparation of documentation to be presented during the survey.
  • Supports ongoing readiness for accreditation surveys with duties includes but not limited to:
    • Revising policies and procedures to comply with changes in ACHC & URAC Accreditation standards;
    • Providing training when changes in accreditation standards occur;
    • Acting as a subject matter expert in accreditation for all staff;
    • Continually monitoring and tracking opportunities for improvement;
    • Developing templates, tools, and processes to facilitate an efficient and effective means for accreditation compliance;
    • Attends workshops and webinars hosted by URAC and ACHC for ongoing education on accreditation.

Experience/ Education:

  • Required Licensure/Certification: Applicant must hold a Doctor of Pharmacy (PharmD) or equivalent advanced degree and be a licensed Pharmacist
  • Bachelor's degree and 3-5 years of experience in Pharmacy. Prior accreditation experience preferred.
  • Detail oriented, possess strong written and verbal communication skills, meet specific deadlines, able to multi-task and manage multiple projects and processes.

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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