What are the responsibilities and job description for the Automotive Digital Solutions Expert position at Shift Digital?
**Job Summary**
We are looking for a highly skilled Digital Consultant to join our team at Shift Digital. As a Digital Consultant, you will be responsible for managing automotive clients, building and maintaining relationships with dealerships, and creating engaging content for online platforms.
In this role, you will work closely with our team to develop and implement new processes, improve existing ones, and prioritize client requests. You will also be responsible for monitoring and assisting in the management of integrated CRM vendors, managing the dealer support email box, and leading dealer trainings and support for Engage Analytics.
Key Responsibilities:
- Support key projects and contractual deliverables
- Develop new processes and improve existing ones
- Prioritize client requests and weigh current needs against longer-term product roadmap requirements
- Manage integrated CRM vendors
- Handle dealer inquiries and identify integration issues
- Lead dealer trainings and support for Engage Analytics
Requirements:
- Relevant industry experience (1-3 years)
- Bachelor's degree
- Phone or customer service experience
- Ability to work independently and as part of a team
- Time management and organizational skills
- Adobe Photoshop experience (preferred)
- Digital marketing best practices understanding
