What are the responsibilities and job description for the Manager, Salesforce Engineering position at Shift4?
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Manager, Salesforce Engineering
Shift4 is expanding globally, and we are building up our Salesforce teams! We are seeking a Manager, Salesforce Engineering to lead our development team, drive technical strategy, and establish best practices—while remaining hands-on as a player-coach. This role requires a balance of technical leadership, mentorship, and hands-on development to ensure the delivery of scalable, high-quality solutions across our Salesforce platform.
To succeed in this role, you should have deep Salesforce expertise, strong application development skills, and the ability to solve complex problems in large-scale, multi-tenant Salesforce orgs. You will mentor developers, optimize DevOps workflows, and collaborate cross-functionally to align Salesforce solutions with business objectives.
Location Options: This role can be based in Las Vegas, NV / Center Valley, PA / Atlanta, GA / Morrisville, NC / Tampa, FL. Relocation assistance may be available.
Key Responsibilities
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Manager, Salesforce Engineering
Shift4 is expanding globally, and we are building up our Salesforce teams! We are seeking a Manager, Salesforce Engineering to lead our development team, drive technical strategy, and establish best practices—while remaining hands-on as a player-coach. This role requires a balance of technical leadership, mentorship, and hands-on development to ensure the delivery of scalable, high-quality solutions across our Salesforce platform.
To succeed in this role, you should have deep Salesforce expertise, strong application development skills, and the ability to solve complex problems in large-scale, multi-tenant Salesforce orgs. You will mentor developers, optimize DevOps workflows, and collaborate cross-functionally to align Salesforce solutions with business objectives.
Location Options: This role can be based in Las Vegas, NV / Center Valley, PA / Atlanta, GA / Morrisville, NC / Tampa, FL. Relocation assistance may be available.
Key Responsibilities
- Team Leadership & Mentorship:
- Lead, mentor, and develop a team of Salesforce engineers, fostering a culture of technical excellence.
- Conduct regular code reviews, ensuring high-quality, scalable development.
- Serve as a technical escalation point, troubleshooting complex issues and guiding solution design.
- Promote continuous learning to keep the team up to date with Salesforce advancements.
- Technical Strategy & Development:
- Define and enforce Salesforce development best practices, including coding standards, DevOps workflows, and governance frameworks.
- Architect and implement scalable, high-performance solutions using Flows, OmniScript, Apex, LWC, and Platform Events.
- Balance declarative vs. programmatic solutions, prioritizing low-code approaches where possible.
- Oversee Salesforce integrations leveraging Change Data Capture, Platform Events, and APIs.
- Player-Coach Development & Agile Delivery:
- Actively contribute to high-priority development efforts, following best practices and ensuring high-quality outcomes.
- Guide user story refinement, identifying technical gaps and ensuring alignment with business objectives.
- Drive Salesforce DevOps & CI/CD best practices using Gearset, Git, and automation tools.
- Optimize Salesforce security, performance, and governance for enterprise-scale operations.
- Cross-Functional Collaboration & Continuous Improvement:
- Partner with Product Managers, Architects, and Business Stakeholders to design and deliver scalable solutions.
- Participate in Agile ceremonies, influencing sprint planning, backlog refinement, and technical grooming.
- Advocate for process improvements in development, DevOps, and documentation.
- Operational Excellence & Quality Assurance:
- Ensure high-quality engineering standards, maintaining compliance with security and performance benchmarks.
- Troubleshoot and resolve production and development issues, ensuring minimal business disruption.
- Maintain comprehensive documentation for development standards, technical solutions, and best practices.
- 7 years of Salesforce development experience, with expertise in Apex, LWC, Flows, and OmniScript.
- 3 years of leadership experience, managing Salesforce developers and guiding technical strategy.
- Strong background in Salesforce DevOps (Gearset, Git, CI/CD) and Agile methodologies.
- Expertise in Salesforce integration patterns, including Platform Events, Change Data Capture, and APIs.
- Proven ability to balance hands-on development with team management.
- Strong problem-solving, debugging, and stakeholder management skills.
- Salesforce Architect-level certifications (Application, System, or Technical Architect).
- Experience working in Financial Services Cloud or other regulated industries.
- Knowledge of MuleSoft, Data Modeling, and Large-Scale Salesforce Implementations.
