What are the responsibilities and job description for the Team Leader / Manager position at Shine of Minnetonka?
Who We Are:
Shine is a residential and commercial service company specializing in creating raving fans through delivering the following services:
- Residential and commercial window cleaning
- Pressure washing
- Gutter cleaning
- Holiday lighting
Our mission at Shine is to be a light to our clients by giving them world-class service with a smile. We take great pride in our brand and in our job serving the community!
Shine's Core Values:
- Excellence
- Positive Energy
- Having Fun
- Safety
- Serving
What this role does specifically:
- The Team Leader / Manager will arrive at the Shine office in the morning, attend a morning meeting, help load the vehicles with the proper equipment, and route your jobs for the day.
- The Team Leader / Manager is responsible for calling clients en route to their property and safely driving the vehicle to the property – often with a Technician who will be assisting you.
- After arriving at the property, greet the owner or caretaker at the door.
- Jobs include cleaning windows, pressure washing, cleaning gutters, and/or installing Christmas lights.
- The Team Leader / Manager is responsible for completing a jobsite inspection, making sure everything has been done in excellence.
- The Team Leader / Manager is responsible for collecting payment, and routing to the next job.
- At the end of the day, the team cleans the vehicle inside and out, keeping it organized and stocking any items needed for the next day.
Crew Leader / Manager Physical Demands:
- Fast-paced labor intensive work
- Bending, reaching for long hours
- Must be able to lift / carry 50 pounds
- Ladder Work
Window Cleaning Service Crew Leader / Manager Qualifications:
- Excellent Customer Service for face-to-face interactions with clients
- Trustworthy to deal with high-end clients
- Landscaping / Outdoor Experience a huge plus
- Ladder Work a huge plus
- Not afraid of heights (REQUIRED)
- Clean Cut / Professional Looking
- Safety is a top priority
- Right Mindset and hardworking outgoing personality is a great fit
Window Cleaning Service Crew Leader / Manager Benefits:
- 5 paid vacation days and 5 paid holidays (after 6 months)
What we provide:
- Vehicle
- Shirts
- Hats
- All Equipment necessary for job
- Paid Training
Other perks: 5 vacation days and 5 paid holidays (after six months)
