What are the responsibilities and job description for the Crew Leader / Business Development Manager position at Shine of South Indianapolis?
About Shine :
Shine Window Care and Holiday Lighting is a nationally recognized home service company specializing in window cleaning, pressure washing, gutter cleaning, and holiday lighting. We are passionate about serving our customers, our community, and each other. Join our team and help us create a brighter world through exceptional service and leadership.
Position Summary :
We are seeking a motivated Crew Leader / Business Development Manager to lead daily operations and drive business growth. This dual role combines hands-on management of service teams with local sales and customer relationship development. You will play a critical role in ensuring service excellence while expanding our customer base.
Key Responsibilities :
Crew Leadership :
- Lead, train, and mentor service teams in performing window cleaning, pressure washing, gutter cleaning, and holiday lighting installations.
- Ensure all services are completed efficiently, on schedule, and according to Shine’s high-quality standards.
- Conduct regular safety meetings and maintain job-site safety protocols.
- Oversee daily job assignments, ensuring appropriate staffing and vehicle readiness.
- Foster a positive and fun work environment in alignment with Shine’s values.
- Drive local business growth through customer outreach, relationship building, and community engagement.
- Build a network with property managers, homeowners, and commercial property owners.
- Attend local events and networking meetings to promote Shine’s services.
- Prepare and present service estimates for potential clients.
- Collaborate with the corporate marketing team to implement local sales strategies.
- Ability to climb ladders up to 32 feet safely while wearing required fall-protection equipment.
- Must be able to carry and maneuver equipment weighing 50 pounds regularly.
- Perform tasks that involve bending, stooping, kneeling, and working at heights.
- Work outdoors in various weather conditions, including heat, cold, and rain.
- Comfortable with prolonged periods of standing, walking, and physical activity throughout the workday.
- Proven experience in team leadership or crew management (home services or related industry preferred).
- Strong interpersonal and communication skills.
- Ability to manage multiple projects, prioritize tasks, and solve problems.
- Sales or customer service experience is a plus.
- Must possess a valid driver’s license and a clean driving record.
- Comfortable working at heights and performing physical labor in various conditions.
- Competitive salary with performance-based bonuses.
- Opportunities for career growth and leadership development.
- A supportive team environment rooted in servant leadership and positive energy.
- Comprehensive training and onboarding program.
Business Development :
Physical Demands :
Required Qualifications :
Why Join Us?
How to Apply :
If you are a motivated leader passionate about service excellence and business development, we want to hear from you! Submit your resume and a brief cover letter detailing your relevant experience and what excites you about Shine Window Care and Holiday Lighting.
Salary : $18 - $21