What are the responsibilities and job description for the Operations Associate position at Shinesty?
Job Description
Job Description
This role is one of shrewd attention to detail. We are seeking someone who can work independently and work in a team setting, is curious and willing to grow with us. This role is rarley the same with daily tasks in a fast-paced warehouse environment. You are autonomous in nature. You should love where you work. Shinesty is about not taking life too seriously and being the most ridiculous version of yourself. Our clothing allows people to be completely expressive and bring hilarity to every situation, and you have the opportunity to have an integral role in supporting our mission. Shinesty sells clothing that likes to party. The kind that turns heads and starts conversations. We’re growing fast. And we are going to become the most fun, most loved brand in the world. We take our work seriously, but not ourselves.
Requirements
Daily :
Computer, printers, scanners, used daily
Sets up to-dos to allow for labor-added tasking leads by example and drives metrics across the warehouse motivates and trains to metrics / expectations adjustments
Communication with leadership updating regarding progress
Weekly :
Weekly Cycle Counts
Reconciliation of stock from receiving stock and inventory counts
Fulfillment shift leading.
Below are the essential functions and priorities of this role. This list is intended to be comprehensive but not exhaustive :
Replenish inventory
Frequently count and verify product accuracy
Move product physically, electronically, and accurately from one location to another
Assist receiving with inbound logistics as required
Maintain a clean and organized work environment
Guide and coach employees as deemed necessary
Stellar and proactive communication intra and inter-departmental
Aid with other tasks as required by supervisors and / or managers
Ready to learn and increase levels of responsibility in Netsuite
Act with integrity, honesty and knowledge that promote the culture, values and vision of Shinesty.
Maintains 99.99% order fulfillment accuracy through excellent team task management.
Maintains a calm demeanor during periods of high stress or unusual events to keep operations running successfully and to set a positive example for the team.
Anticipates bottlenecks and team needs by constantly evaluating the environment.
Use data to drive decisions and focus of the team to reach daily, weekly and monthly goals.
Proactively problem-solves with ease and confidence.
Assists with team member training by positively reinforcing successful performance and giving respectful and encouraging onboarding and ongoing training as needed.
Creates a positive learning environment by providing clear, specific, timely, and constructive feedback.
Contributes to a positive team environment by recognizing alarms or changes in employee morale and performance.
Adapting and Informing the team to the daily game plans to motivate and continue to drive the team to operational excellence.
Makes decisions with customers top of mind for a legendary customer experience.
Develop positive working relationships with team members by understanding and addressing individual motivation, needs, and concerns.
Utilize operational tools and continuous improvement to achieve operational excellence.
Thrives in a fast-paced environment.
Accurately identify and receive incoming shipments
Ensure compliance with safety codes, policies and procedures of Shinesty and standards established by OSHA
Ready to learn and increase levels of responsibility
Be the hardest working, most bad-ass, chillest of the wiliest person in your class.
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