Clinic Manager, Medical Aesthetics

Shino Bay and MedSpa Partners are seeking an experienced, dynamic Clinic Manager to join our team. The ideal candidate is highly motivated, has a passion for people, and will roll up their sleeves to engage their team to create exceptional patient experiences while meeting the financial and performance goals of the clini

Education and Experience

• Minimum 5 years experience in private practice management; medical aesthetics or plastic surgery experience preferred.
• Bachelor’s in business or health care administration, or equivalent at discretion of the practice.
• Proven experience in personnel management
• In-depth knowledge of compliance, personnel law, workplace safety, and other regulatory issues
• Proven experience with annual budgets and strategic planning, long-term goal setting and execution.
• Comprehensive knowledge of daily aesthetic practice operations.

Required Proficiencies

• Ability to perform all administrative tasks allow effective supervision of admin team, and serve as back-up as needed.
• Excellent customer service skills, and effective communication style with high level of emotional maturity.
• Ability to lead high-performing teams and motivate an organization toward a common goal.
• Above-average judgment, integrity, discretion and trustworthiness.
• Ability to effectively sustain multiple, simultaneous tasks while attentive to detail and accuracy.
• Aptitude in anticipating critical issues and offering solutions to clinic partners and staff.
• Professional appearance and demeanor.

Financial Responsibilities

• Verifying charges and credits are correct and properly entered, including provider, unit costs and quantities, disposables, discounts, coupons, and loyalty program credits.
• Prepare financial reports, worksheets, bank deposits
• Maintain practice metric spreadsheets to track key performance indicators.
• Provide direct or indirect approval of practice expenditures within spending authority and work with ownership to appropriately manage operational expenses.
• Maintain adequate internal controls to safeguard and ensure effective use of practice resources.
• Develop annual financial benchmarking analysis and help develop improvement plans.
• Create staff employment contracts, calculate and distribute commissions and bonuses.
• Maintain efficient purchasing system for retail products and medical/office supplies.

Operational Activities

• Supervise administrative and clinic operations, implementing approved strategic plan initiatives.
• Ensure working order of all building systems and equipment. Organize any repairs or maintenance with appropriate third parties. Inform landlord when appropriate.
• Maintain strong focus on improving operational efficiency and profitability of the organization.
• Ensure the entire team has adequate training to provide outstanding care to patients.
• Perform periodic chart reviews, monitor operations for compliance with protocols and policies
• Perform studies/surveys to assess clinic flow and make recommendations to improve practice efficiency.
• Maintain efficient inventory management system for COGS, supplies and retail products.

Personnel Management

• Create and maintain a positive and thriving team culture.
• Monitor and manage staffing levels to ensure the practice runs smoothly and efficiently.
• Develop and support a healthy team environment among departments.
• Develop and maintain systems to provide continuing education and certification for clinical providers.
• Assist staff in resolving escalated patient complaints
• Address any staffing challenges or issues.
• Coordinate any staff gatherings (holiday party, etc). Provide staff recognition as appropriate.
• Maintain efficient purchasing system for retail products and medical/office supplies.

Other

• All other duties required to develop, manage, and maintain a successful and thriving medical aesthetic practice.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Clinic Leadership: 4 years (Required)
• Dermatology/Aesthetics: 1 year (Required)
• Budgeting: 1 year (Required)

Ability to Commute:

• FL 33301, United States (Required)

Work Location: In person

Salary : $80,000 - $90,000