What are the responsibilities and job description for the Logistics Specialist position at SHL Medical?
Logistic Clerk
SHL Medical is the world-leading solution provider in the design, development, and manufacturing of advanced drug delivery systems with more than 5000 employees worldwide. Our customers include top pharmaceutical and biotech companies from around the globe that require innovative devices such as auto-injectors or pen injectors to effectively deliver their drugs. Headquartered in Switzerland since late 2018, with sites in Sweden, Taiwan, and the United States.
Job Overview
The Logistics Specialist is responsible for coordinating transportation providers to ensure prompt and proper movement of shipments and negotiating with freight carriers cost effective deliveries. In addition, they resolve delivery-related customer service issues, ensure that customer’s unique shipments requirements and accurate shipment documentation is completed by following applicable regulations and SHL Pharma corresponding SOP’s and QWI’s.
Main Responsibilities
SHL Medical is the world-leading solution provider in the design, development, and manufacturing of advanced drug delivery systems with more than 5000 employees worldwide. Our customers include top pharmaceutical and biotech companies from around the globe that require innovative devices such as auto-injectors or pen injectors to effectively deliver their drugs. Headquartered in Switzerland since late 2018, with sites in Sweden, Taiwan, and the United States.
Job Overview
The Logistics Specialist is responsible for coordinating transportation providers to ensure prompt and proper movement of shipments and negotiating with freight carriers cost effective deliveries. In addition, they resolve delivery-related customer service issues, ensure that customer’s unique shipments requirements and accurate shipment documentation is completed by following applicable regulations and SHL Pharma corresponding SOP’s and QWI’s.
Main Responsibilities
- Supervisory Responsibilities: No supervisory responsibilities for this Position.
- Responsible to follow all applicable SOP’s and QWI’s, and GMP principles always.
- Ensure efficient and cost-cost effective movement of goods and services, optimizing logistics processes and minimizing transportation cost.
- Track shipments and update status, providing real-time visibility and ensuring accurate and timely delivery.
- Develop relationships with carriers, negotiating rates and contracts to secure reliable and cost-effective transportation services.
- Resolve customer service issues related to delivery, addressing concerns and providing solutions.
- Ensure compliance with all applicable regulations, stay updated on industry standards, and maintain proper documentation.
- Develop and implement strategies to improve the supply chain, identifying opportunities for process optimization and cost reduction.
- Work collaboratively with other SHL Pharma departments to ensure timely delivery of goods, promoting cross-functional communication alignment.
- Ensure that unique client shipment documentation and requirements are accurate and completed in a timely manner before shipments are scheduled for pick up.
- Escalates any issues that may affect the delivery of the inbound/outbound shipments process with the corresponding SHL Pharma department.
- Monitor and report on logistics performance, analyzing key metrics and identifying opportunities for improvement.
- Reports any transportation product damages to warehouse manager/supervisor and opens a damage in transit product claims with involved transportation company.
- Identify incoming shipments with corresponding SAP label, and updates product status in SAP system.
- Performs other related duties as assigned.
- High school diploma or equivalent college degree preferred. Any combination of education and experience equivalent to a degree of combination of training and experience may be acceptable.
- Previous knowledge-training of GMP’s good manufacturing practices, GDP’S good documentation practices preferred, but not required.
- Knowledge of logistics concepts in a pharmaceutical distribution environment for both domestical and international markets.
- Adaptable to embrace changes and effectively adjusting strategies and approaches in response to changing SHl Pharma logistics evolution.
- Advanced knowledge of MS Word, MS Excel, MS Outlook, experience of ERP systems SAP preferred.
- Experience in an FDA-regulated business
- Preferably at least 2 years’ experience in a pharmaceutical temperature-controlled logistics environment.
- Excellent interpersonal and communication skills, fostering effective collaboration and building relationships with internal and external stakeholders.
- Strong analytical and problem-solving skills and solid understanding of relevant regulations.
- Strong attention to detail and excellent organization to promote an effective logistics process.
- Competitive compensation package
- Modern working environment with state-of-the-art facilities and technologies
- Challenging assignments in a fast growing and innovative industry
- Position in a dynamic, international team of highly skilled professionals
- Various opportunities for personal and professional development within a global organization
