What are the responsibilities and job description for the Guest Relations Station Associate (Part-Time Seasonal: May-Aug) position at Shocco Springs Baptist Conference Center Inc?
Description
Seasonal Position from May-August
Mandatory training will be April 4th-April 6th
Reports to – Guest Relations Retail Manager
Job Summary – Serve customers with a Christ-like attitude in our store, concession stand or coffee bar. Be a rockstar while operating point of sale system and/or performing regular stock, inventory operations and learning all functions of the coffee bar. The ability to work in a fast-paced and fun environment in The Station (Retail/Coffee Bar) and Station 2.0 (Concession Stand).
Summary of Essential Functions
- Provide excellent customer service.
- Learn and promote merchandise, share about sales, and create opportunities for adding on sales.
- Ability to learn how to fully operate a retail point of sale and may include opening and closing a register.
- Accurately receive, price, stock, and evaluate inventory in the POS system.
- Stock merchandise on the floor properly and in a neat manner.
- Work independently at The Sation 2.0 concession stand selling recreation tickets, food, and beverages.
- Learn and the espresso machine and the coffee process and all drink offerings to create great drinks.
- Operate commercial kitchen equipment including but not limited to convection oven, popcorn machine, etc.
- Maintain cleanliness and organization in all areas of Guest Relations Division.
- Assist the other departments and teams of Guest Relations as needed.
Requirements
Spiritual
- In all aspects of personal, professional, and spiritual life, exemplify Christ-like standards.
- Profess to be a believer and follower of Christ.
- Follow Shocco’s Principles and use it as a guide for your job duties and throughout your daily activities.
Character
- Outgoing
- Organized
- Creative
- Detailed Oriented
- Efficient
- Patient
- Humble
- Good Listener
- Personable
- Team Player
Job Related
- Experience in retail and/or inventory a plus.
- Experience working with the public is preferred.
- Ability to communicate well with customers and employees.
- Desire to learn in areas of responsibility such as the Coffee Bar and other duties of the Station.
Physical
- Ability to stand for up to 6 hours at a time.
- Ability to push several cases of product on cart up and downhill.
- Ability to go up and down a ladder while carrying merchandise weighing up to 25lbs and place it on a shelf.
- Ability to lift and place onto shelving from the floor packages weighing up to 40 pounds.
- Ability to operate commercial grade kitchen equipment, such as espresso machine, confection oven and popcorn machine.
- Ability to perform multiple tasks and details and perform assigned duties in a pleasant and competent manner.
The above statements are intended to describe the general nature of work being performed by people assigned to this job.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Employment and compensation are at-will, and therefore can be terminated, with or without cause, at any time without prior notice at the employee’s option or Shocco’s option. This at-will relationship may not be modified by any oral or implied agreement, and neither employee handbook, nor any course of conduct, practice, policy, award, promotion, performance evaluation, transfer, or length of service can modify this at-will relationship.
