What are the responsibilities and job description for the Guest Relations Summer Seasonal Retail Manager (Part-Time Seasonal: May-Aug) position at Shocco Springs Baptist Conference Center Inc?
Description
Seasonal Position from May-August
Mandatory training will be March 29th, April 4th-April 6th
Reports to Retail Director
Job Summary – The Retail Summer Seasonal Manager’s role is to provide oversight and leadership in the operations, assist with training, and serve in our retail store(s) with a desired outcome of positive customer experiences, positive and inspired morale of team members, and added value to the organization via efficient and safe operations.
Summary of Essential Functions
- Assist the Retail Director or Retail Manager with training and daily assignments.
- Manage aspects of the retail inventory process such as receiving, pricing, and stockings and coffee bar, and 2.0.
- Maintain positive vendor, guests, and team member relations
- Assist in utilizing reports to help maximize efficiency and achieve margin and sales goals.
- Be able to create and stick to established routines and schedules
- Be confident sharing, communicating, and implementing ideas to improve the retail department.
- Assist in the training the sale of Summer Recreation Ticket project build and assist with managing the E-com site.
- Learn aspects of the Guest Experience department and be able to give direction and input when needed.
- Help maintain clean work environment.
- Assist in maintaining and creating the best practice policies and procedures.
Requirements
Spiritual
- Uphold the values of Shocco as defined by the principles of Shocco
- Profess to be a believer and follower of Christ
- Have an active Christian impact on those around you through church membership and leadership.
Character
- Independent, flexible, and adaptable
- Hardworking
- Hospitality Minded
- Humble
- Honest
- Team Player
- Detailed
Job Related
- High School Diploma Required and College Degree preferred
- Minimum of 1 year retail experience preferred
- Experience in Coffee Bar operations a plus
- Experience in leadership preferred
- Willing to obtain First Aid/CPR and Serve Safe Certifications.
Physical
- Must be able to sit or stand at a computer terminal for up to 12 hours a day
- Must be able to operate a computer and desire and ability to learn many different software systems.
- Must be able to drive on and off campus.
- Must be able and willing to learn how to operate Espresso machines and other basic appliances.
- Ability to lift up to 50 lbs
- Ability to follow Safe food safety practices.
- Flexible availability required (days, nights and weekends required)
- Excellent Communication skills via phone, email, and in person.
The above statements are intended to describe the general nature of work being performed by people assigned to this job.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Employment and compensation are at-will, and therefore can be terminated, with or without cause, at any time without prior notice at the employee’s option or Shocco’s option. This at-will relationship may not be modified by any oral or implied agreement, and that neither employee handbook, nor any course of conduct, practice, policy, award, promotion, performance evaluation, transfer, or length of service can modify this at-will relationship.
