Product Strategist II (Richmond, VA)

Welcome to Shockoe!

We're not your average app and experience design firm. We're a dynamic force that loves shaking things up. With our infectious energy and culture, we create incredible mobile, web, and immersive experiences. As a team member, you're just as important as our clients. We hire the best to deliver our best! If you're a strategic thinker seeking a company that values your skills, offers a fun and inclusive culture, and lets you spread your wings, keep reading and apply!

Your MISSION: Lead and manage defined products that exist and are being maintained by Shockoe teams while proactively bringing new ideas to existing accounts to support the maintenance and growth of Shockoe clients.
 

Responsibilities:  

• Responsible for the overall Product definition and understanding of key design and technology decisions of the engagement 

• Ensure Shockoe engagements meet the mark for client needs in new and/or unstructured environments that require more complex definition and discovery

• Scope and negotiate new engagements for Shockoe team

• Write, synthesize, and storytell with data

• Create and deliver analysis and presentations to C-level stakeholders

  • Strategic presentations on recommendations and impact analysis

  • Cost and ROI analysis on proposed efforts

• Build strong relationships with client stakeholders and lead client discussions around product vision and user objectives

• Actively work with clients and their stakeholders - discovery, goal setting, solution presentation are all part of the product process you’ll drive

• Identify and solve problems for clients that can utilize the suite of Shockoe services

• Identify and deploy measurement tools via product analytics, produce dashboards and synthesize reports for client stakeholders and internal needs

• Prioritize and iterate on products with client needs and product strategy

• Build a shared understanding of product goals and requirements among all stakeholders (internal and external)

• Aggregation of product launch and engagement data to inform iterative product development

• Collaborate with cross-functional teams to iteratively build solutions that are in line with time and budget constraints

• Distill and communicate complex business requirements to stakeholders and engineers via clear user stories and functional requirements 

• Collaborate with design leads to create user experiences that drive outcomes

• Propose and drive process improvements to existing processes and tools so that Shockoe’s Product practice remains impactful and progressive

• Stay up to date with industry best practices

• Mentor other Product and non-PdM team members on best practices

• Other job-related duties as assigned

Competencies and Experience: 

• 4 years experience within product ownership, UX strategy, and/or product management in a consulting environment

• Thorough understanding of project management principles, client relationship management, and software development methodologies such as Agile and Waterfall

• Demonstrable understanding of the software development lifecycle (SDLC)

• Experience defining and documenting product requirements 

• Project experience that includes planning for: middleware considerations, technical architecture and the flow of data

• Experience developing materials for and executing the product discovery process of: customer interviews, surveys, and planning research and workshops to inform and drive product direction with little oversight from Senior Product team members

• Experience leading and collaborating with cross-functional teams of Designers, Technologists, Marketers, Project Managers, and Analysts 

• Experience leading stakeholder requirements, user discovery, and ongoing product iteration

• Experience delivering analysis and presentations to C-level stakeholders

• Experience analyzing mobile app analytics data to affect data-driven design decisions

• An understanding of user-centered research principles and how to apply those user insights

• Ability to draw insights and implications from reporting and business intelligence tools such as Firebase, Adobe Analytics, MixPanel, or similar 

• Excellent oral and written communication, including presentation and workshop facilitation skills

• Adept at writing, synthesizing, and storytelling with data

• Working knowledge of mobile technologies and development practices

• Quick learner and ability to adapt to new projects with minimal supervision

EOE

This is a full time position