Inside Sales (Storage Solutions)

Inside Sales (Storage Solutions)

Family owned and operated since 1981, Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.

JOB SUMMARY:

The Inside Sales will be responsible for selling all products and services Allied. This individual will be a consultant to our customers with the responsibility of recommending solutions, providing quotes, fulfilling orders and resolving customer issues. Requires a very ambitious professional who will build relationships, provide excellent customer service, promote the company and the various products and services. The Inside Sales Rep will drive sales growth and exceed annual goals by aggressive telephone marketing to new and previous customers, develop and apply strategies necessary to obtain orders and keeping current on market trends. This opportunity represents Shoppa’s Material Handling and requires professionalism, strong communication skills, attention to detail, great attitude, high level of confidentiality and world class customer service.

ESSENTIAL FUNCTIONS:

• Promote Shoppa’s and all the products and services we offer to the customer
• Cold calling prospects, previous customers and overcoming objections
• Quote equipment, document, and process orders for fulfilment
• Provide product and pricing support to Sales team and/or new customers
• Identify and profile prospective customers, develop and apply strategy necessary to obtain orders
• Analyze the current market trends to better serve our markets
• Obtain sales goals and objectives established by leadership
• Provide same-day follow-up on all company provided leads and client requests
• Resolve customer complaints by investigating problems, developing solutions, preparing reports for management
• Develop new promotions and incentives to support customer base
• Utilize and update all inside sales activities with the Customer Relations Management (CRM) system
• Digital Marketing- online website postings

QUALIFICATIONS:

• Bachelor’s degree
• 1-3 years’ sales or customer service experience in a heavy industrial equipment, material handling or automotive industry
• Excellent communication skills (written, verbal and presentations)
• Power User of Microsoft 365 products (Excel, Word, PowerPoint, Outlook)
• Experience with CRM, MS Navision and quoting software preferred
• Excellent phone skills & a proven closer
• High energy level, team player and positive attitude
• Strong organizational skills and good mechanical aptitude
• Continuous learner with eagerness to develop professionally and learn the business

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.

Physical Demands:

Office employees typically sit for long periods and perform tasks that require fine motor skills, such as typing or using a mouse. They may occasionally stand, walk, or lift up to 30 pounds, like files or office supplies. The work environment is climate-controlled with moderate noise, and employees

Working Conditions: Work indoors and sometimes outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.

Shoppa’s Mid America is an Equal Opportunity Employer, including disabled/veterans”; (b) “EOE/Disability/Vets”; or (c) “Shoppa’s provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.” (pp. 3 & 36 of the attached guide)