What are the responsibilities and job description for the Front Desk/Night Auditor position at Shore Drive Hotels?
Must be able available to work all shifts when needed. Rotating Shift Schedule 11pm-7am, 7am-3pm and 3pm-11 weekends and weekdays
Keeping it professional at all times. Resolving most issues . Going with the flow We need you on our team.
Cleaning up your workspace area. Being on time. Trustworthy
Customer Service , being able not to pass an issue, one stop problem solver... If that is you are stop by 5173 Shore Drive Virginia Beach 23455
Bring two forms of id and fill out an official application.
Hotel Front Desk Clerks, or Hotel Receptionists, are responsible for providing all of a hotel’s guests with an accommodating experience by coordinating amenities and responding to customer needs. Their duties include greeting people as they enter the lobby, fielding calls from guests and helping visitors check into their rooms.
Hotel Front Desk Clerk Duties and Responsibilities
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. Hotel Front Desk Clerks have the following responsibilities:
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
- 7AM-3PM
- 3PM-11
- 11-7AM
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Schedule:
- 8 hour shift
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $13 - $14