What are the responsibilities and job description for the Branch Operations Specialist position at Shore United Bank?
Shore United Bank is seeking a full-time Branch Operations Specialist to join our team. The Branch Operations Specialist is responsible for providing support in the Operations areas of the Bank; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.
Essential Functions Include
Position Type/Expected Hours Of Work
Shore United Bank: Good things are happening here. ®
Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.
Essential Functions Include
- Provides support in the Operations areas of the Bank by performing the following duties:
- Participates in the development and introduction of new products and services.
- Provides support to the branches in resolving customer questions and problems as needed.
- Coordinates Bank programs such as Gift Cards, Check Ordering, Medallion Stamps, and Branch Cash orders through Federal Reserve.
- Provides support in organization of files and projects.
- Performs other duties as assigned.
- Promotes an environment and culture to support and improve sales and referral activities to meet overall Affiliate defined goals that correspond with the Shore Bancshares’ goals.
- Identifies and responds to opportunities to communicate affiliates products and services to promote the image of the affiliate and the promote Shore Bancshares’ community of companies’ products and services to potential customers and referring those customers to the proper personnel.
- Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.
- Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company’s compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.
- Participates in required training sessions, including training for compliance with BSA/AML policies and procedures.
Position Type/Expected Hours Of Work
- Full-time.
- Non-exempt.
- Days of Work: Monday-Friday.
- High school diploma/GED equivalent.
- 1 year experience successfully providing excellent customer service in a fast-paced environment.
- 1 year experience within banking.
- The pay range for this position is $23.00 - $26.50 hourly based on direct experience.
- Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
- Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work.
- Comprehensive benefits package for full-time employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more!
- Paid parental leave
- 401k savings plan with up to a 4% company match
- Employee Stock Purchase Plan
- Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
- Opportunity for growth and advancement
- Paid training program and continuous training sessions throughout the year on various topics
- Generous paid time off and paid sick time
- Community involvement opportunities
Shore United Bank: Good things are happening here. ®
Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.
Salary : $23 - $27
