What are the responsibilities and job description for the Customer Service Specialist position at Short Staffed Inc?
Job Position : Customer Service Specialist
Job Type : Part-Time
Location : Sioux Falls, SD 57104
Pay Rate : $11.20 / hr. Tips
Job Summary :
Hours Vary nights and weekends Wednesday-Sunday
Description :
We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team. As a customer service specialist, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure their satisfaction. You will have the opportunity to make a positive impact on our customers' experiences and contribute to the overall success of our organization. This role requires excellent communication skills, the ability to multitask and problem-solve, and a passion for delivering top-notch customer service.
Responsibilities :
- Serve as the primary point of contact for customers, responding promptly to inquiries and providing accurate information.
- Handle customer complaints and resolve issues in a professional and timely manner.
- Maintain a high level of product knowledge to answer customer questions and provide relevant information.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Assist with resolving payments.
- Collaborate with internal teams to address customer concerns and ensure smooth order fulfillment.
- Proactively identify opportunities to improve the customer experience and assist with implementing solutions.
Requirements :
Benefits include : Health care insurance, Dental / Health / Life / Vision insurance, Paid Vacation.
If interested, please email resume to : siouxfalls@shortstaffedusa.com
Salary : $11
