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Call Center Agent - Veterinary (On-Site)

ShotVet
Longwood, FL Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/16/2025

Are you interested in a helping pet parents book appointments and learn about the right products for their pets?

ShotVet is seeking skilled call center agents to work On-Site at our Longwood, FL office. Join our growing team of folks who help pet parents find our pop-up events, locate records, purchase products and packages, etc. We are one of the fastest growing companies in America!

Minimum Qualifications :

  • Love for dogs and cats
  • Enjoy helping people in a calm and loving way
  • Can handle multiple calls and chats
  • Desire to learn about different veterinary vaccines and products
  • Excellent communication and interpersonal skills

Preferred Qualifications :

  • Prior exposure to Dialpad
  • Experience in a call center or veterinary setting
  • Bilingual in English and Spanish

    • Responsibilities :

  • Answering incoming calls / chats and responding to client inquiries and concerns
  • Providing accurate information about our services and products
  • Scheduling appointments and coordinating with our field team
  • Maintaining client records and updating our database
  • Assisting with administrative tasks as needed

    • WEEKEND WORK REQUIRED. NO REMOTE POSITIONS. FULL & PART TIME AVAILABLE. BACKGROUND & DRUG TEST REQUIRED.

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