Office Manager

Shoulders of Strength, Incorporated

JOB DESCRIPTION

JOB TITLE: Office Manager

REPORTING RELATIONSHIP: Responsible to the Corporate Administrator and Program Managers

OFFICE MANAGER DUTIES

The duties of the Office Manager shall include, but not limited to, the following:

• Assume responsibility for the overall management and operation of the front office;

• Answer telephones and give information to callers, take messages, or transfer

calls to appropriate individuals;

• Maintain data systems relative to client data and staff data (LaSRS, LSCIS, email server, etc.);

• Check program emails and distribute to appropriate parties;

• Distribute faxes, emails, and US mail;

• Responsible for the efficient operation of systems (IT, copiers, building maintenance, etc.);

• Maintaining an adequate supply of PR/Marketing materials to a minimum of 25 pieces of each item (pamphlets/books/business cards, etc.);

• Serve as site Health and Safety officer by overseeing drills, poster displays, etc.;

• Design and distribute Agency newsletters, promotional material, and other information as required;

• Support staff as needed in assigned project-based work to include maintaining a supply of program forms/packets;

• Distribute faxes received and obtain signature of staff confirming receipt on a scheduled basis (10 AM, 1 PM, 3:30 PM);

• Assist Program Managers with other administrative duties as needed;

• Maintains customer confidence by keeping information confidential;

• Maintains office supplies inventory by checking/ordering stock to determine inventory level;

• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs (NOTE: visitors are not allowed into staff areas unescorted.);

• Meter outgoing and distribute incoming mail and other material;

• Responsible for maintaining and enrollment of staff for training programs (Moodle, Relias, etc.)

• Manage time clock reports for payroll;

• Perform QA for agency programs;

• Run/Submit various reports as requested by management

• Monitor recruitment sites and submit twice weekly reports (Wed. & Fri.) to supervisor;

• Perform other duties that may be assigned by management

SKILLS:

• Excellent oral and written communication skills;

• Active listening skills (paying attention to what others are saying, seek clarification on points, and asking appropriate questions;

• Social perceptiveness (being aware of others’ reactions to conversations and conditions around them);

• Critical thinking and good problem solving and decision-making abilities;

• Positive professional caring attitude;

• Excellent time management skills;

• Ability to work as a member of a team.

• Skilled in Microsoft Office Suite – MS Excel, MS Word specifically

QUALIFICATIONS

• A minimum of (2) years combined work experience in an administrative/office manager capacity is desired;

• A Bachelor’s Degree in Human Services, Social Work, Psychology, or a related field is preferred; however, a degree in Business or a related field will also be considered.

• Proficient in MS Excel and Word

• Applicant must be able to effectively prioritize and execute tasks in a timely manner;

• Possess the ability to work with diverse groups of people;

• Must be knowledgeable of standard treatment approaches and trends.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Microsoft Office: 2 years (Preferred)
• Administrative experience: 2 years (Preferred)

Ability to Commute:

• Monroe, LA 71201 (Preferred)

Ability to Relocate:

• Monroe, LA 71201: Relocate before starting work (Preferred)

Work Location: In person

Salary : $16 - $17