What are the responsibilities and job description for the Waterpark Park Cleaning Services Supervisor position at Showboat Hotel & Island Waterpark?
Waterpark Park Services Supervisor
Reports To : Waterpark Managers, Waterpark Assistant Director & Waterpark Director
Job Type : Full-time / Part Time
Requisition ID : XXX
Job Summary
The Park Services Supervisor at Island Waterpark is critical to ensuring an overall clean atmosphere of Island Waterpark that meets or exceeds brand and guest standards. The Park Services Supervisor is responsible for directly overseeing the associates who are maintaining restroom sanitization, cleanliness of pool deck areas, wiping down surfaces, stain removal and overall general cleaning.
Key Responsibilities :
Protects establishment and guests by adhering to cleanliness of the entire Waterpark
Oversee associates who performance daily routine chores and maintenance of the Waterpark to ensure overall cleanliness and a neat and orderly appearance, including the cleaning of decks, restrooms, locker rooms and shower areas.
Ensures that furniture and hard surfaces of public areas are clean and organized; Keeps floors free of debris and spills and empties all waste receptacles in public spaces
Maintains cleaning chemical and cleaning supplies inventory and orders additional items as
Schedules Park Service Attendants as appropriate to ensure a clean environment in all areas of the waterpark.
Mentors, coaches and counsels Park Service Associates on their attendance and work
Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Island Waterpark handbook and other training material
Interacts with waterpark guests by greeting, answer questions and responding to requests
Qualifications and Skills
Must be a minimum age of 18 years old
Willingness to work flexible schedule including nights, weekends, and / or Holidays as needed
Meticulous by nature with strong attention to detail
Previous leadership experience in a similar role
Proactive and able to initiate tasks and work independently without constant
Strong customer service and oral communication skills
Previous experience with sanitation and guest services
Previous experience with safe handling and utilization of chemicals according to instructions
Physical Requirements
Heavy work - Exerting up to 80 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Flexible and long hours sometimes required including weekends and Time spent may be dictated by the number of clients or groups on property or by the time of the season
Ability to move frequently throughout the large facility
Standing and walking for long periods of time
Ability to work in a fast-paced environment
Must be able to work in environmental conditions that include, but are not limited to : Wet and humid environments, indoor tropical environmental conditions with up to 90% humidity and warm temperatures in excess of 70F, as well as outdoor environmental conditions
Showboat Core Values
Friendly Focused - we are committed to creating a fun environment that embraces families and children of all ages.
Kindness Focused - we demonstrate kindness in everything we do, seeking to uplift and support all of those around us.
Team Spirit - we foster a respectful workplace where team members work together to exceed our guest's expectations.
Hearts that Serve - we are driven by a passion to bring joy and happiness to the guests that we serve.
Take Ownership - we take full responsibility for our actions and the resulting outcomes, embracing personal accountability.
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