What are the responsibilities and job description for the Account Manager, Commercial position at showpad?
Commercial Account Manager
About Showpad
At Showpad, we empower others to be at their best. As a business, that means the Showpad sales enablement platform allows revenue teams to engage buyers through industry-leading training and coaching software as well as innovative sales content and engagement solutions. We provide sales and marketing with the software and support they need to enable their teams, drive more revenue and deliver incredible buying experiences.
Founded in 2011 in Belgium, Showpad is a team of more than 400 people working from our headquarters in Ghent and Chicago or regional offices in London, Munich, San Francisco and Wroclaw.
As an employer who understands the importance of diversity, we are committed to proudly representing the various identities of the communities in which we work and the clients that we serve. We have been recognized as a top workplace by Built In Chicago, Built In San Francisco and Inc. Magazine, as a top 10 software company in the Inc. 5000 Europe list and won the award for “Most Sustainable Growth Company” by Deloitte Belgium..
About the position
As an Account Manager you will play an essential role in Showpad as you will have a massive impact on its growth. Our sales team shares the Showpad success story with organizations around the world and helps them understand the value Showpad offers to align Sales and Marketing.
Key responsibilities as an Account Manager at Showpad
- Driving growth and expansion through new products, services, business units, etc. of the Showpad platform with existing customers in the Commercial segment
- Owns renewal process for their selected accounts
- Primary ownership of Account Plan - identifying whitespace opportunities and business units not currently gaining value from Showpad platform.
- Creating/maintaining executive level (business owner) relationships within their book of business
- Conducting Annual Business Reviews to ensure mutual alignment between Showpad and customers on desired outcomes being met and success plans moving forward in the partnership.
- Leveraging Showpad Partner network to drive greater value realization for customers
- Identify and understand customer’s key strategic initiatives and ensure Showpad is supporting them adequately
- Learn and document customer’s business model - OKR’s/KPI’s looking to achieve and benchmarking against them.
Attributes we are looking for
- 2 - 3 years experience selling software into mid-sized to large enterprises.
- A proven track record of achieving and exceeding sales targets consistently.
- Demonstrates genuine curiosity in learning their customers’ business.
- Able to develop strong Account Plans for a book business that sets the seller up for immediate and long term success.
- Consultative and natural in gaining insights into their customer’s pains.
- Strong prospecting/networking skills that will allow seller to expand upon existing relationships within their selected accounts.
- Collaborative in nature - will need to work closely with Sales Engineers and Customer Success team to ensure Showpad is consistently driving value for their customers.
- Startup DNA
- Experience with CRM (Salesforce would be great!)
- Some formal sales training
What you can expect from Showpad
We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you.
Showpad’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
