What are the responsibilities and job description for the Restaurant Service Expert position at Shrimp Basket Holdings?
Job Overview:
The Customer Experience Ambassador role at Shrimp Basket Holdings is an excellent opportunity for individuals who thrive in fast-paced environments and possess excellent communication and interpersonal skills. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer experiences, working effectively with colleagues, and maintaining a clean and organized work environment.
Key Duties:
- Engage with customers in a friendly and attentive manner, providing expert recommendations on menu items and promotions.
- Manage orders accurately and efficiently, utilizing computer systems to process transactions and maintain records.
- Collaborate with colleagues to ensure seamless operations, address customer concerns, and resolve issues promptly.
- Adhere to health and safety regulations, company policies, and procedures, including responsible vendor training and ServSafe certification.
- Continuously develop and refine skills and knowledge through ongoing training and development opportunities.
