What are the responsibilities and job description for the Shrimp Basket Team Member position at Shrimp Basket Holdings?
About the Role:
This Restaurant Service Expert position is an exciting opportunity to join our dynamic Shrimp Basket Holdings team. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer experiences, working effectively with colleagues, and maintaining a clean and organized work environment.
Responsibilities:
- Develop and maintain comprehensive knowledge of menu items, promotions, and food preparation techniques to provide expert recommendations to customers.
- Process orders accurately and efficiently, utilizing computer systems to manage transactions and maintain records.
- Ensure a positive customer experience by interacting with guests in a friendly, attentive, and responsive manner, addressing concerns, and resolving issues promptly.
- Contribute to a collaborative and productive work environment by communicating effectively with colleagues, managers, and supervisors.
- Maintain a high level of cleanliness and organization in the restaurant, adhering to health and safety regulations and company standards.
- Participate in ongoing training and development to enhance skills and knowledge, including responsible vendor training and ServSafe certification.
