What are the responsibilities and job description for the Front of House Staff position at Shrimp Factory?
Job Summary
We are seeking enthusiastic and dedicated Front of House Staff to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service in a fast-paced environment. You will play a vital role in ensuring a welcoming atmosphere and a memorable dining experience for all patrons. Ideal candidates will have a passion for the food industry and a commitment to excellence in service.
Duties
- Greet and welcome guests as they arrive, providing a friendly and inviting atmosphere.
- Assist with seating arrangements and manage reservations effectively.
- Take food and beverage orders accurately and efficiently.
- Ensure compliance with food safety standards and proper food handling procedures.
- Collaborate with kitchen staff to ensure timely delivery of meals.
- Provide assistance during banquets or special events, ensuring all guest needs are met.
- Maintain cleanliness and organization of the front-of-house area, including dining tables and waiting areas.
- Handle customer inquiries and resolve any issues or complaints promptly.
Experience
- Previous experience in a restaurant is preferred.
- Familiarity with food safety regulations and best practices in food handling is essential.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- A positive attitude, teamwork mentality, and willingness to help others are crucial for success in this role.
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $17