What are the responsibilities and job description for the Retail Customer Experience Representative position at Shrivers Compounding Pharmacy?
Role Summary:
This Retail Customer Experience Representative will play a key role in delivering exceptional customer service and support in our retail store. The ideal candidate will have excellent communication and interpersonal skills, be able to work effectively in a team environment, and maintain a high level of productivity in a fast-paced setting.
Responsibilities:
- Greet and serve customers in a timely, friendly, and professional manner
- Process sales transactions using the POS system
- Answer customer inquiries and resolve issues in a fair and respectful manner
- Assist with visual merchandising and inventory control
- Participate in ongoing training and education to improve skills and knowledge
Requirements:
- High school diploma or equivalent
- One year of experience as a cashier or in a customer service position