What are the responsibilities and job description for the Customer Experience Representative position at Tanger Outlets?
Customer Service Expert Wanted
Tanger Outlets is seeking a highly motivated and experienced Customer Service Expert to join our team. As a Customer Service Expert, you will be responsible for providing exceptional service to our shoppers and retailers, promoting a positive brand image, and contributing to the overall success of our outlet centers.
Key Responsibilities:
Requirements:
To be successful as a Customer Service Expert, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to providing exceptional customer service. Additionally, you must be proficient in using current and emerging technology, including mobile devices and applications.
What We Offer:
Tanger Outlets offers a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.
Tanger Outlets is seeking a highly motivated and experienced Customer Service Expert to join our team. As a Customer Service Expert, you will be responsible for providing exceptional service to our shoppers and retailers, promoting a positive brand image, and contributing to the overall success of our outlet centers.
Key Responsibilities:
- Develop and maintain expert knowledge of all center store locations, amenities, local and national programs, promotional offers, and event details.
- Prepare and hand out samples, coupons, and product information.
- Engage with shoppers across the center, providing information and assistance as needed.
- Use mobile technology to educate customers on TangerClub benefits and opportunities for additional savings and sales.
Requirements:
To be successful as a Customer Service Expert, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to providing exceptional customer service. Additionally, you must be proficient in using current and emerging technology, including mobile devices and applications.
What We Offer:
Tanger Outlets offers a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.
